You have a large corpus of written support cases that can be classified into 3 separate categories: Technical Support, Billing Support, or Other Issues. You need to quickly build, test, and deploy a service that will automatically classify future written requests into one of the categories. How should you configure the pipeline?
- Use the Cloud Natural Language API to obtain metadata to classify the incoming cases.
- Use AutoML Natural Language to build and test a classifier. Deploy the model as a REST API.
- Use BigQuery ML to build and test a logistic regression model to classify incoming requests. Use BigQuery ML to perform inference.
- Create a TensorFlow model using Google’s BERT pre-trained model. Build and test a classifier, and deploy the model using Vertex AI.
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