Free CPHQ Exam Braindumps (page: 4)

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The quality of amenities of care refers to the characteristics of the setting in which the encounter between patient and clinician takes place, such as:

  1. Comfort
  2. Comfort, care and access
  3. Comfort, convenience and privacy
  4. Responsive to patient preferences

Answer(s): C



Amenities may cover areas as mentioned below EXCEPT:

  1. Ample and convenient parking
  2. Good directional signs
  3. Comfortable waiting rooms
  4. Vast and facilitated food providing area

Answer(s): D



_________________ refers to the "degree to which individuals and groups are able to obtain needed services."

  1. Responsiveness to patient preferences
  2. Amenities
  3. Equity
  4. Access

Answer(s): D



In earlier formulations, responsiveness to patients' preferences was just one of the factors seen as determining the quality of patient clinician interpersonal relationship. But, now it is translated into many factors. Which of the following is out of such factors?

  1. Respect for patients' values
  2. Respect for patients' preferences
  3. Respect for patients' expressed needs
  4. Respect for Respect for patient's convenience

Answer(s): A,B,C






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