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Free QQ0-200 Exam Braindumps (page: 13)

Page 12 of 29
PDF with 114 Questions

A help desk analyst notices multiple PCs in a department with the same application software. However the analyst knows only one copy of the software has been purchased for the department.
What is the first thing the analyst should do? (Choose 1)

  1. Notify their manager of the suspected violation.
  2. Notify FAST (Federation Against Software Theft).
  3. Notify the department that they are using illegal software.
  4. Notify the software vendor's local office.

Answer(s): A



What are the three most likely disadvantages of cross-functional teams? (Choose three)

  1. They may pull staff away from their normal duties.
  2. They may hinder interdepartmental rapport.
  3. They may be time consuming.
  4. Departmental managers may lose control.

Answer(s): A,C,D



Which is the responsibility of a system administrator in a large corporate environment? (Choose 1)

  1. Application capacity planning
  2. Database installation
  3. Network capacity planning
  4. Operating system upgrades

Answer(s): D



What are two commonly used problem identification methods for extracting information from customers? (Choose 2)

  1. Unstructured information gathering.
  2. Structured information gathering.
  3. Logical analysis.
  4. Root cause discussions.

Answer(s): A,B






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