QUESTION: 9

In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?

HP Care Pack Central
HP Sales Central
HP Support Center
HP Channel Services Network

Answer(s): C

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QUESTION: 10

What does the HP Channel Services Network (HP CSN) portal allow partners to do? (Select three.)

place an order to purchase an existing quote
offer installment payment terms based on customer requirements
register services
track registered services
receive notifications of your customer's service renewal

Answer(s): C,D,E

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A customer wants to keep existing hardware with a higher level of support. Their hardware can be supported for one more year. There is a trigger for contract.
Which renewal option should you recommend?

propose Accidental Damage Protection
extend with a standard or custom service contract
extend with Post-Warranty Care Pack
protect new hardware with different HP Services

Answer(s): C

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QUESTION: 12

In which customer situation would you propose a services contract?

The customer wants to pay upfront for both hardware and services.
The customer wants to purchase only services, does not want to pay upfront, and wants a single agreement to simplify the installed base management and renewal.
The customer requires that no special terms and conditions are attached to the SLA and wants to pay upfront for both services and hardware.
The customer uses only HP products.

Answer(s): B

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Free HP2-H65 Exam Braindumps (page: 3)

QUESTION: 9

QUESTION: 10

QUESTION: 11

QUESTION: 12