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Free SPHR Exam Braindumps (page: 93)

Page 93 of 168
PDF with 671 Questions

In change management, there are generally considered to be three levels of motivational change. Which level of change management defines when people are brought to the level of accepting the change?

  1. Thawing
  2. Unfreezing
  3. Moving
  4. Refreezing

Answer(s): C

Explanation:

Answer option C is correct. There are three levels of the change process: unfreezing, moving, and refreezing. Moving brings people to the realization that change will happen and starts the actual process of change.There are three levels of the change process theory:


Reference:

Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development



You are developing a new seminar for your organization and you're meeting with John, the Manufacturing Manager, about the seminar. You are asking questions to John such as why the course is needed, what problem the course should solve, and what the current level of competence the participants have about the course topic. What component of ADDIE are you performing?

  1. Development
  2. Analysis
  3. Aptitude
  4. Investigate

Answer(s): B


Reference:

Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Talent Management



As part of your implementation of a new course, you will deliver pilot programs to a small group of learners in your organization. Which of the following are the two types of pilot programs that an organization can use within ADDIE?

  1. Mock program and management-driven format
  2. Instructor-to-instructor format and instructor-to-peer format
  3. Identical program format and abbreviated program format
  4. Job-sampling program and abbreviated program format

Answer(s): C


Reference:

Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Talent Management



What is the most effective method of performance evaluation?

  1. A field-review process
  2. A continuous-feedback process
  3. A forced-ranking process
  4. A behaviorally anchored rating-scale process

Answer(s): B

Explanation:

Answer option B is correct. A continuous-feedback review process is most effective because it provides immediate feedback to employees, enabling them to correct performance issues before they become major problems. In a field review (A), reviews are conducted by someone other than the direct supervisor. Forced ranking (C) is an evaluation method in which all employees are listed in order of their value to the work group. The BARS process (D) identifies the most important job requirements and creates statements that describe varying levels of performance. See Chapter 5 for more information.
Chapter: Human Resource Development
Objective: Performance Appraisal



Page 93 of 168



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Paul commented on January 18, 2023
Qustions are very close to real exam. I passed yesterday.
UNITED STATES
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