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Senior Professional in Human Resources Questions 246–250 (page: 51)

Updated On: 9-Feb-2026

Your organization will be using the point factor technique in their evaluations of job performance. You need to communicate what the point factor technique accomplishes as you're the HR Professional for your organization. Which one of the following best describes the point factor technique?

  1. Specific compensable factors are identified and then performance levels within the factors are weighted on importance to the employee.
  2. Performance factors are identified by the employee and then performance levels within the factors are weighted based on importance to the organization.
  3. Specific compensable factors are identified and then performance levels within the factors are documented. The different factors and levels are weighted based on importance to the organization.
  4. Specific compensable factors are identified and then performance levels within the factors are documented.

Answer(s): C


Reference:

PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Six: Total Rewards. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586- 44149-4, Section III, The US HR Body of Knowledge.
Chapter: Compensation and Benefits
Objective: Compensation



One of the requirements of the Uniformed Services Employment and Reemployment Rights Act of 1994 is that employers must grant a leave of absence for military service. Typically, how long must an employer grant leave to the individual for military service?

  1. Seven years
  2. Five years
  3. One year
  4. Two weeks

Answer(s): B


Reference:

Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation



Which of the following occurs when the union decides to stop working?

  1. Boycott
  2. Lockout
  3. Strike
  4. Involuntary exit

Answer(s): C

Explanation:

Answer option C is correct. A strike occurs when the union decides to stop working. Answer option D is incorrect. Involuntary exits is process that occurs due to mergers, outsourcing or changing business needs. It also occurs due to terminations for cause, such as performance problems, etc. Answer option B is incorrect. A lockout occurs when management shuts down operations to keep the union from working. Answer option A is incorrect. Boycotts occur when the union and the employees work together against an employer to express their dissatisfaction with the employer's actions, or to try to force the employer into accepting their demands.
Chapter: Employee and Labor Relations
Objective: Union Organization



Human resources is often seen as a three-dimensional component of an organization. Which dimension of human resources focuses on long-term, future-focused approach to the methods to achieve human resource and organizational goals?

  1. Strategic
  2. Administrative
  3. Organizational
  4. Operational

Answer(s): A


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategy



What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?

  1. Organizational persona
  2. Organizational politics
  3. Organizational branding
  4. Organizational culture

Answer(s): D


Reference:

Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development



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