QUESTION: 37

Regarding on workflow rules, which of the following activities triggered by Ticket Canceled event are in line with the business logic? (Multiple Choice)

Send Message
Update Business Status
Auto Submit
Invoke Service
Create Sub Ticket

Answer(s): A,C,D

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QUESTION: 38

When a data is created in model A, a data record is created in model B automatic and the data of model B comes from data of model

Which of the following methods can reach the goal?
Configure a creation rule on model A. The rule activity is to create data in model When the data of model A is created, the data of model B is created at the same time.
Configure a creation rule on model B. The rule activity is to create data in model A. When the data of model A is created, the data of model B is created at the same time.
The field of model A is referenced to model B. Then the data of model A is created, the data of model B is created at the same time.
Model A and model B are independent of each other and cannot be used to create data in cascading mode.

Answer(s): A

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