D. Platform Configuration module
Answer(s): B
QUESTION: 51
Why is a problem record created?
A. To capture and resolve requests from users
B. To capture an unknown, underlying cause of one or more incidents
C. To capture any event that is not part of the standard operation of a service
D. To capture any QUESTION NO: or matter involving doubt, uncertainly, or difficultly
Answer(s): B
QUESTION: 52
Which statement is true regarding the IBM SmartCloud Control Desk (SCCD) administrative
workstation?
A. The administrative workstation must be on a Windows platform.
B. The administrative workstation is an optional SCCD component.
C. SCCD EAR files must be generated on the administrative workstation.
D. The middleware installation program only works on the administrative workstation.
Answer(s): C
QUESTION: 53
For easy maintenance, a customer needs to capture individual hourly log files on a daily basis.
What setting(s) need to be configured?
A. In the Logging application, select Action> Manage Appenders, add a new row, fil in File
Name, File Size, and Index.
B. In the System Properties application, select Action > Manage Logging, add a new row, fil in
File Name, File Size, and Index.
C. In the Logging application, select Action > Manage Appenders, select Polling, fil in File
Name, File Size, and Backup Index to 24.
D. In the System Properties application, select Action > Manage Appenders, schedule to run
every 24 hours, fil in File Name, and File Size.
Answer(s): C
QUESTION: 54
Which statement is true regarding configurations in the Security Group application?
A. Each end user has one and only one Start Center.
B. Limits and tolerances are defined at the system level.
C. End users may go directly to the Service Request application after logging in.
D. The member of a security group that has the option selected Independent of Other Groups?