ICDL ICDL-IT Exam Prep
ICDL-IT (Page 15 )

• C — Some risks cannot be eliminated.

• D — Accepting residual risk does not imply recklessness.

• E — Most companies in this industry will say something similar.

• Sales process: Controls which Opportunity Stage values are available.
• Record type: Associates the appropriate sales process with a business scenario and controls available picklist values.
• Page layout: Controls which fields are displayed and whether they are required or read-only.

• Energy Market Team 1 ? Record Type 1, Sales Process 1, Page Layout 1
• Energy Market Team 2 ? Record Type 2, Sales Process 2, Page Layout 2
• Services/Installation Team ? Record Type 3, Sales Process 3, Page Layout 3

1. x = -100
2. -100 < x < 100
3. 100 = x < 1000
4. x = 1000

• -500 ? class 1
• 0 ? class 2
• 100 ? class 3
• 1000 ? class 4

• Managerial: policies, standards, risk management, governance
• Operational: procedures carried out by people, such as training, incident response, and backups
• Technical: firewalls, encryption, access-control systems
• Physical: locks, guards, cameras

• Field name and label
• Data type
• Reference table
• Default value
• Whether the field is mandatory or read-only
• Field attributes and configuration

• A: Labels and translations are handled through documentation and translation-related records.
• C: Table relationships may be represented through reference fields, but this is not the primary description of the Dictionary.
• D: Spell-checking language data is unrelated to the System Dictionary.

• Suspended an operator who refused to use unsafe equipment.
• Paid another operator a bonus for using it.
• Prioritised short-term productivity over employee safety.

• A — Management is not particularly concerned with managing risks.

• B — Employees will perceive that management does not care about health and safety risks.

• C — The factory’s safety record is likely to be poor.

• Online payment fraud
• Account takeover
• Fake account creation
• Suspicious transactions

1. Create a temporary Onboarding OU.
2. Move the new account into it.
3. Move the restrictive SCPs from the organization root to the Production OU.
4. Allow the account to update AWS Config.
5. Move the account into Production after onboarding.

• An SCP attached at the organization root applies to every account and OU beneath it.
• An SCP attached to the Production OU applies only to accounts in that OU.
• Therefore, moving the restrictive SCP from the root to Production temporarily exempts the onboarding account without weakening the policies for existing production accounts.
• Once onboarding is complete, moving the account into Production subjects it to the normal restrictions.

1. You try to access a cloud application, such as accounting software.
2. The application redirects you to the company’s IdP.
3. You authenticate with the IdP.
4. The IdP sends a digitally signed SAML assertion to the application.
5. The application validates the assertion and grants access.

• The user’s identity
• Whether authentication succeeded
• Roles or group membership
• Access-related attributes

1. Clear principles and boundaries — Employees have freedom, but decisions must remain within clear organizational values, policies and limits.
2. High degree of freedom — Managers are trusted to make decisions rather than seeking continual approval from senior management.
3. Frontline customer responsibility — Customer-facing managers should be empowered to manage customer relationships and respond quickly to needs.
4. Transparent and ethical information — Information should be openly available and used honestly, supporting trust and informed decision-making.

1. Which host originated the infection

1. Which remaining hosts are infected

• Physical: Protects facilities or equipment, such as locks and security cameras.
• Technical: Uses technology, such as firewalls, encryption, or access controls.
• Operational: Covers day-to-day actions and processes, such as training, backups, or incident response.
• Managerial: Includes policies, standards, risk assessments, and procedures.

• File hashes
• Strings and metadata
• Binary or code structure
• Known malicious patterns
• Embedded indicators or signatures

• Sandbox: Executes the file in an isolated environment; useful for observing behavior, but usually slower.
• Network traffic analysis: Examines communications generated by a system or application, not the file itself.
• Package monitoring: Tracks software packages or installations and is not the primary method for examining malware signatures.

• Unfamiliar locations or IP addresses
• Anonymous or malicious IP addresses
• Leaked credentials
• Unusual sign-in behavior

• B. Users accessing Salesforce from public Wi-Fi

• C. Users choosing the same password as their Facebook password

• A: 2FA does not protect an already-authenticated, unlocked session if someone accesses an unattended laptop.
• D: Weak password-reset questions are an account-recovery weakness. 2FA primarily strengthens login authentication, not necessarily the security-question reset process.

sql 
CREATE PROCEDURE dbo.usp_CreateOrder 
AS 
BEGIN 
    SET NOCOUNT ON; 
    SET XACT_ABORT ON; 


    BEGIN TRY 
        BEGIN TRANSACTION; 


        INSERT INTO dbo.Orders (/ columns /) 
        VALUES (/ values /); 


        SET @OrderID = SCOPE_IDENTITY(); 


        COMMIT TRANSACTION; 
    END TRY 
    BEGIN CATCH 
        IF @@TRANCOUNT > 0 
            ROLLBACK TRANSACTION; 


        THROW; 
    END CATCH; 
END;

• BEGIN TRY contains the transactional work.
• SCOPE_IDENTITY() retrieves the identity generated by the INSERT; it belongs after the insert, not as the error-handling logic.
• COMMIT runs only if all statements succeed.
• BEGIN CATCH handles failures.
• IF @@TRANCOUNT > 0 prevents attempting a rollback when no transaction is active.
• ROLLBACK undoes partial changes.
• THROW re-raises the original error with consistent details for the application.
• SET XACT_ABORT ON ensures many run-time errors automatically terminate and roll back the transaction.

• MAC flooding: Overwhelms a switch’s MAC address table, potentially causing traffic to be broadcast.
• DNS spoofing: Provides false DNS responses to redirect users.
• ARP poisoning: Sends false ARP information to associate an attacker’s MAC address with another device’s IP address.

• A — Capacity: The system must handle all current records and anticipated future records. A system that cannot cope with volume will quickly become ineffective.
• C — Accuracy: Academic records are critical, so the new system must be at least as accurate as the existing system and comparable systems. Poor accuracy could cause serious administrative and reputational problems.
• D — Integration: Linking with the university’s financial systems supports consistency and avoids duplicate data entry, especially for registration, deregistration and fee-related transactions.

• B — Parallel running: This is a useful implementation and risk-control technique, but it is not an essential feature of the system itself. It may also be expensive and time-consuming.
• E — Internet access for all information: This creates significant confidentiality and security risks. External access might be needed for selected services, but unrestricted access to all information is not essential and would be inappropriate for student records.

• The current and previous versions
• Which clauses were changed
• When each revision occurred
• Potentially, who made the changes

• Version validation: Verifies a version’s accuracy or integrity but does not primarily track revisions.
• Version changes: Not the standard name for a formal document-management process.
• Version updates: Describes updating a document, not the complete process of managing and tracking its revisions.

• Reviewing and validating generated code
• Checking security, licensing, and quality concerns
• Testing the implementation
• Making the final design and coding decisions

• A: Copilot is not a complete replacement for developers.
• C: Human input, review, and oversight are still required.
• D: Copilot Chat supports many tasks beyond debugging, including explanation, generation, refactoring, and testing assistance.

• Employees can work from any location, including remote sites and offices worldwide.
• Login can be relatively seamless after the device is registered.
• It does not require distributing additional physical authentication equipment.

• Geotagging: Identifies location, but location alone is not a strong authentication method and may prevent legitimate remote access.
• Smart cards: Provide strong authentication but require card readers and physical cards, increasing equipment and management requirements.
• Time-based logins: Typically involve one-time codes that users must enter, making the experience less seamless and potentially requiring a token or authenticator app.

• Prevent connections to malware command-and-control servers
• Identify infected systems making those DNS requests
• Collect information for incident response

• A: Attackers do not normally use sinkholes to map a company’s domain structure.
• B: Redirecting employees from legitimate sites to attacker-owned sites describes malicious DNS manipulation, not a defensive sinkhole.
• D: Attracting attackers away from real resources is more closely associated with a honeypot or deception system.

1. Define – establish the project’s objectives, scope, feasibility and requirements.
2. Design – plan how the project will be carried out, including resources, schedules and controls.
3. Deliver – execute the project and produce the required outputs.
4. Develop – close the project formally and capture learning for future projects.

• Filing documentation and records
• Closing project and accounting systems
• Settling costs
• Handing over the completed work and obtaining sign-off
• Reviewing performance and giving feedback

• SQL injection
• Cross-site scripting (XSS)
• Malicious file uploads
• Common web-application exploits

• Layer 4 firewall: Filters primarily by IP addresses, ports, and transport protocols; it lacks detailed web-application inspection.
• NGFW: Provides advanced network filtering and may include application awareness, but a WAF is more specialized for protecting web applications.
• UTM: Combines several security functions in one device, but it is not specifically focused on web-application attacks.

• Maximum response and resolution times
• Expected uptime or availability
• Performance requirements
• Escalation procedures
• Consequences for failing to meet requirements

• SOW: Defines a project’s scope, tasks, deliverables, and schedule.
• MOA: Documents specific responsibilities agreed upon by two parties.
• MOU: Records a general understanding or intent to cooperate.

1. Install a Cassandra-compatible ODBC driver.
2. Configure a data source name (DSN), if required.
3. In Power BI Desktop, select Get Data > ODBC.
4. Choose the configured DSN and connect.

• Microsoft SQL Server database: Connects to SQL Server, not Cassandra.
• OLE DB: Requires a compatible OLE DB provider; this is not the standard choice for Cassandra in Power BI.
• OData: Requires Cassandra data to be exposed through an OData service, which is not the normal direct connection method.

• AWS Network Firewall can inspect and block traffic across a VPC when traffic is routed through the firewall. A Drop action rule can deny traffic from the suspicious source IP.
• GuardDuty findings are sent to Security Hub.
• A Lambda function can be invoked when Security Hub receives a new GuardDuty finding, extract the source IP, and update the Network Firewall policy with a blocking rule.

• GuardDuty threat lists: Used to identify or increase the severity of findings; they do not directly block VPC traffic.
• AWS WAF: Protects supported web applications, such as CloudFront or Application Load Balancers. It does not provide general VPC-wide traffic blocking.
• GuardDuty suppression rules: Suppress or hide findings. They do not block the suspicious traffic.

• Continuous deployment: Automates software releases; it does not specifically test input handling.
• Static code analysis: Examines source or compiled code without executing it. It can find coding flaws but does not directly stress the application with malformed inputs.
• Manual peer review: Developers inspect code or design manually. Useful, but not the best practice specifically for testing how a live product handles invalid input.

• Prevention costs – costs incurred to stop defects occurring, such as staff training, quality planning and supplier evaluation.
• Appraisal costs – costs of checking whether products meet standards, such as inspection, testing and quality audits.
• Internal failure costs – costs of defects found before delivery to customers, such as scrap, rework and retesting.
• External failure costs – costs of defects found after delivery, such as warranty claims, returns, complaints and product recalls.

1. Create or verify cost groups

1. Set up the item model group

1. Create the costing version

1. Enter or calculate item costs

1. Activate the standard costs

• The ERSPAN source is the device or interface whose traffic is being copied.
• The ERSPAN destination is the device receiving the encapsulated copy and forwarding it to the traffic analyzer.
• The local monitor session number is locally significant. Therefore, the source and destination do not need matching session IDs such as 47 or 48.
• The erspan-id identifies the ERSPAN stream and must correspond between the source and destination configuration.

• Planning and designing products and services
• Developing and delivering them
• Managing risks, suppliers, and resources
• Measuring performance
• Continually improving value delivery

• Value stream steps describe activities used to create and deliver value; they do not themselves provide the broader capabilities.
• Vision and operating model provide direction and structure, but they are not the practical management capabilities that enable the work.
• Value chain is the operating model showing how activities combine to create value; it is enabled by practices and resources.

• A — Correct: Flow Builder is declarative and visual, so administrators and other non-developers can participate in designing and improving business processes without writing Apex.
• D — Correct: Flow Builder provides visual debugging tools, allowing an admin to test paths, inspect variable values, and identify where a specific business case fails.
• E — Correct: A flow’s visual structure documents the logic and makes later maintenance easier than reading and updating custom Apex code.

• B — Incorrect: Flow debugging does not attach a debugger to live customer sessions. The admin uses Flow Builder’s debug functionality with test inputs; this is not live-session debugging and should not be used to monitor real customer transactions.

• Configure row-level security (RLS) using the sales region and the HR manager’s identity.
• Publish the reports and datasets through a Power BI app.
• Grant the HR managers permission to use the app, but do not add them as workspace members.
• App users can view and interact with reports while RLS limits them to their region.
• They cannot modify the report layout because they do not have workspace editing permissions.

• Adding them to the workspace gives them workspace permissions that may allow report or dataset changes, depending on the assigned role.
• Creating copies is unnecessary and creates maintenance and security problems.
• Hosting datasets and reports in different workspaces does not, by itself, provide the required controlled access.

• Un AG puede tener réplicas en Windows y Linux desde SQL Server 2017; por tanto, una réplica Windows y otra Linux es posible.
• Sin embargo, las réplicas de un AG deben utilizar normalmente la misma versión principal de SQL Server. Una instancia SQL Server 2017 no puede tener directamente una réplica secundaria SQL Server 2019 como configuración normal y permanente.
• En tu escenario, SQL Server 2017 en Windows y SQL Server 2019 en Linux no se pueden añadir directamente como réplicas equivalentes de AG1. Primero habría que realizar un proceso de actualización/migración compatible, por ejemplo mediante una actualización gradual o una tecnología de migración como log shipping o distributed availability groups, según el diseño.

• Tipo de clúster y mecanismo de quorum.
• Failover normalmente manual en configuraciones multiplataforma.
• Edición y características compatibles.
• Configuración de endpoints y permisos.
• Limitaciones específicas de SQL Server en Linux.

• Tactics: The attacker’s overall goal, such as gaining persistence or exfiltrating data
• Techniques: The methods used to achieve that goal
• Procedures: The specific implementation or sequence of actions

• IP addresses and hash values: Useful indicators, but they can change quickly.
• Indicators of compromise: TTPs may help identify IOCs, but their main value is describing behavior.
• Tools: Attackers can replace tools or use legitimate administrative utilities.

Correct choices

• DB1: Azure Data Box Heavy
• Virtual machines: Azure Migrate

Why

• Replication with minimal downtime
• A test migration
• Final cutover after validation

• Accept: Acknowledge the risk and choose not to take additional action.
• Transfer: Shift the risk or its financial impact to another party, such as through insurance or outsourcing.
• Mitigate: Reduce the likelihood or impact of the risk, such as by implementing security controls.
• Avoid: Eliminate the activity or condition that creates the risk.

• Restarting the device: may fix software problems, but not a directional connection issue.
• Swollen battery: is a safety concern, but would not typically cause recognition only in one orientation.
• Failing cable: possible in general, but less likely because it works on other similar devices.
• Dirty or damaged port: best matches the symptoms. Inspect and carefully clean the port, or have it serviced if damaged.

• Response and resolution time frames
• Availability or uptime requirements
• Performance targets
• Support obligations
• Penalties for failing to meet requirements

• SOW (Statement of Work): Defines the project’s scope, tasks, and deliverables.
• MOA (Memorandum of Agreement): Describes cooperation and responsibilities between parties.
• MOU (Memorandum of Understanding): Records a general mutual understanding, usually without detailed enforceable service targets.

• Accept: Acknowledge the risk and take no additional action.
• Transfer: Shift the risk or financial impact to another party, such as through insurance or a contract.
• Mitigate: Reduce the likelihood or impact using controls, such as firewalls, training, or backups.
• Avoid: Eliminate the activity that creates the risk.

• vBond — orchestration plane: Authenticates devices, helps them discover each other, and assists with NAT traversal and initial control-connection setup.
• vSmart — control plane: Distributes routing and policy information to WAN Edge devices using the overlay control plane.
• vManage — management plane: Provides centralized configuration, monitoring, and orchestration through its GUI/API.
• WAN Edge — data plane: Forwards user traffic across the SD-WAN fabric.

• Restrict a port to a defined number of MAC addresses
• Use statically configured or “sticky” MAC addresses
• Shut down or restrict the port when violations occur

• Load balancer: Distributes application traffic; it does not protect switch MAC tables.
• IPS: May detect suspicious traffic but is not the primary control for switch-port MAC limits.
• NGFW: Filters routed network traffic, not the switch’s CAM/MAC address table directly.

• Packet capture: Collects and analyzes network traffic; it does not describe the scan type.
• Privilege escalation: Attempts to gain higher permissions after obtaining access.
• System enumeration: Identifies systems, services, or resources, but is not specifically defined by the lack of credentials.
• Passive scan: Observes traffic without actively probing systems. A vulnerability scan is generally an active assessment.

sql 
ALTER TABLE dbo.DimCustomer 
ADD CONSTRAINT PK_DimCustomer 
PRIMARY KEY NONCLUSTERED (CustomerKey) 
NOT ENFORCED;

1. ALTER TABLE dbo.DimCustomer
2. ADD CONSTRAINT PK_DimCustomer PRIMARY KEY NONCLUSTERED (CustomerKey)
3. NOT ENFORCED

• Replaces the verbal message — this describes non-verbal communication being used instead of words.
• Substitutes for verbal communication — similar; it means communicating without speech.
• Confuses the verbal message — this occurs when non-verbal signals contradict or obscure the spoken message.

• Microservices: An application-design approach that divides an application into smaller services. It does not inherently reduce the number of operating systems.
• Virtualization: Creates virtual machines, but each VM generally requires its own complete operating system. This improves isolation but does not minimize OS instances as effectively.
• Infrastructure as code: Uses code to automate infrastructure deployment and configuration. It improves consistency but does not determine how many operating systems are used.

• Scheduling overlapping working hours for critical collaboration
• Assigning independent tasks that can proceed asynchronously
• Adding clear handoffs between offices
• Documenting decisions, questions, and required inputs
• Building appropriate time into the schedule for responses

• Azure creates a corresponding service principal in Microsoft Entra ID.
• The identity’s lifecycle is tied to the Azure resource.
• If the resource is deleted, Azure automatically deletes the identity.
• Only the associated resource can use that identity to request tokens.
• You can grant the identity permissions to access services such as Key Vault or Storage without storing credentials in code.

• Virtual machine disks
• Databases
• Storage accounts
• File systems

• Site-to-site VPN: protects data moving between networks
• HTTPS: protects data moving between a client and website
• Encrypted email: generally protects the message while being transmitted

• At rest = stored data
• In transit = moving data
• In use = data currently being processed by a system