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Life License Qualification Program (LLQP) Questions 116–120 (page: 25)

Updated On: 23-Feb-2026

Last month, Suzanne purchased a life insurance policy from a local agent. The agent told her that the policy would accrue a cash value that she could draw from in her retirement years and that the premium would never increase. After recently meeting with a close friend, who is a retired insurance advisor, she was dismayed to learn that what was sold to her is in fact a term policy with no cash value. If Suzanne wishes to make a formal complaint against the agent, which authority can assist her in doing so?

  1. Assuris.
  2. OmbudService for Life and Health Insurance.
  3. Canadian Council of Insurance Regulators.
  4. Office of the Privacy Commissioner of Canada.

Answer(s): B



David, a respected career life insurance agent in his city, has a lot of older clients because he has been selling insurance for 35 years. One such senior, Craig Wilson, is 79 years old with a $150,000 universal life policy that he purchased in his 40s. Craig has several medical issues and may not live too much longer. Craig wants to create a bucket list in his final days but he has no savings to do the things he wants. So he contacts David to see if there is someone who can give him $50,000 now in exchange for the $150,000 insurance payout at his death. David knows a wealthy businessman who would purchase this policy as Craig wishes.
What practice is David engaging in?

  1. This is referred to as "churning."
  2. This is referred to as "anti-selection."
  3. This is referred to as "trafficking."
  4. This is referred to as "tied selling."

Answer(s): C



Mike and Todd are both agents with Superior Insurance Company. Every Friday, they have lunch together at the local pub. One Friday, Mike forgets his wallet, so Todd pays both bills. Mike has a sales appointment that afternoon, where he will be signing a small term life insurance policy on a child. He decides to simply indicate that Todd is the agent of record so that Todd gets the compensation for the sale--an easy way to pay him back for lunch! What practice is Mike engaging in?

  1. Tied selling.
  2. Fronting.
  3. Churning.
  4. Misrepresentation.

Answer(s): B



After working nine years as an insurance agent, Jamie decides to make a change in her life and go back to school. A colleague she used to work with on personal health insurance congratulatesher and tells her that he will pay her a flat fee for every health insurance referral she makes to him, as long as the referral results in a sale.
What could be said about this referral arrangement?

  1. It is allowed, because Jamie used to be a licensed agent herself.
  2. It is allowed, provided the persons being referred are aware of the arrangement.
  3. It is not allowed, because Jamie's earnings are contingent upon the agent's sales.
  4. It is not allowed, because Jamie earns a flat fee for each prospect referred.

Answer(s): C



Nine months ago, Osvaldo was instructed by his insurance agent, Jane, to write a cheque to renew his life insurance. Jane put the cheque in her wallet. She lost her wallet the very same day and completely forgot about Osvaldo's payment. Some time later, Osvaldo died in a tragic car accident. His family made a claim for the death benefit, but was denied because the policy had lapsed.
Who will have to compensate Osvaldo's family for the loss of death benefit?

  1. Jane, using personal assets.
  2. Jane's errors and omissions coverage.
  3. OmbudService for Life & Health Insurance.
  4. The Canadian Council of Insurance Regulators.

Answer(s): B



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