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Certified Internal Auditor Exam Questions 711–715 (page: 144)

Updated On: 9-Feb-2026

Physical distribution is the moving of finished products to

  1. Retail outlets.
  2. Shipping point.
  3. Consumers.
  4. Warehouses.

Answer(s): C

Explanation:

Physical distribution is the efficient management of supply chains. It controls value-added flows from suppliers to consumers.



Intensive distribution is most likely to be used for

  1. Shopping goods.
  2. Specialty goods.
  3. Convenience goods.
  4. Unsought goods.

Answer(s): C

Explanation:

Convenience goods are consumer goods and services that are usually low-priced and I widely available. Consumers buy them often and with a minimum of comparison and effort.
Examples are soap and newspapers. Producers of convenience goods ordinarily use intensive distribution to sell their products through a large number of retail or wholesale units.



A distribution channel moves goods from producers to customers. Suppose a channel has four producers, each serving the same four customers, and no middlemen. If a distributor is introduced, the number of contacts among producers, customers, and the distributor) in the channel will

  1. Be unaffected.
  2. Decrease from 8 to 4.
  3. Increase from 8 to 16.
  4. Decrease from 16 to 8.

Answer(s): D

Explanation:

The number of contacts without a distributor is 16 four producers four customers). The number with a distributor is 8 four producers +four customers). Thus, the effort required of producers and consumers is reduced by the distributor, thereby increasing marketing efficiency.



Which of the following is not a component of physical distribution?

  1. Transportation.
  2. Pricing.
  3. Location of retail outlets.
  4. Warehousing.

Answer(s): B

Explanation:

Physical distribution market logistics) involves planning, implementing, and controlling the movement of materials and final goods to meet customer needs while earning a profit. Physical distribution systems coordinate suppliers, purchasing agents, marketers, channels, and customers. They include warehousing, transportation, and retail outlets.



Buyer-based pricing involves

  1. Adding a standard markup to the cost of the product.
  2. Determining the price at which the product will earn a target profit.
  3. Basing prices on the product's perceived value.
  4. Basing prices on competitors' prices.

Answer(s): C

Explanation:

Buyer-based pricing involves basing prices on the product's perceived value rather than on the seller's cost. Nonprice variables in the marketing mix augment the perceived value. For example, a cup of coffee may have a higher price at an expensive restaurant than at a fast- food outlet.



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