Why have many European Union countries not adopted ISO 14000 environmental standards?
Answer(s): B
Some European countries already have environmental systems in place, and individual countries' standards are typically more strict than the ISO 14000 standards. Furthermore, the relationship of these single-country standards with ISO 14000 is unclear.
Which of the following is not required by ISO 9000 standards?
Answer(s): C
ISO 9000 is a set of generic standards for establishing and maintaining a quality system within an entity. The standards provide no basis for judging the quality of the end product. The marketplace makes this determination. The objective of ISO 9000 standards is to ensure consistent quality.
Which of the following statements is not true regarding ISO 9000 standards?
The objective of ISO 9000 standards is to ensure consistent quality even if the quality poor. The market determines the quality of the result.
What ensures that an entity is complying with the documented quality management system (QMS) procedures and ISO 9000 standards?
Answer(s): A
An important requirement of the ISO 9000 standards is an internal audit system. Internal audits ensure that the entity is complying with the documented QMS procedures and ISO 9000 standards.
Which of the following is a major element of the ISO 9000 quality management system standards?
Answer(s): D
ISO 9000:2008 provides a model for quality assurance programs. It requires an entity to demonstrate its ability to increase customer satisfaction through improving the QMS and ensuring conformity with requirements.
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