Free IIA-CIA-Part3 Exam Braindumps (page: 7)

Page 7 of 390

An organization has collected data on the complaints made by personal computer users and has categorized the complaints.


The chart displays the:

  1. Arithmetic mean of each computer complaint.
  2. Relative frequency of each computer complaint.
  3. Median of each computer complaint.
  4. Absolute frequency of each computer complaint.

Answer(s): D

Explanation:

This Pareto diagram depicts the frequencies of complaints in absolute terms. It displays the actual number of each type of complaint. The chart does not display arithmetic means, relative frequencies, or medians of each type of complaint.



Statistical quality control often involves the use of control charts whose basic purpose is to:

  1. Determine when accounting control procedures are not working.
  2. Control labor costs in production operations.
  3. Detect performance trends away from normal operations.
  4. Monitor internal control applications of information technology.

Answer(s): C

Explanation:

Statistical control charts are graphic aids for monitoring the status of any process subject to random variations. The chart consists of three horizontal lines plotted on a horizontal time scale. The vertical scale represents the appropriate quantitative measure. The center line represents the average range or overall mean for the process being controlled. The other two lines are the upper control limit and the lower control limit. The processes are measured periodically, and the values are plotted on the chart. If the value falls within the control limits, no action is taken. If the value falls outside the limits, the process is considered "out of control," and an investigation is made for possible corrective action. Another advantage of the chart is that it makes trends visible.



The management and employees of a large household goods moving company decided to adopt total quality management (TQM) and continuous improvement (CI). The company believes that if it became nationally known as adhering to TQM and CI, one result would be an increase in the company's profits and market share.
The primary reason for adopting TQM was to achieve

  1. Greater customer satisfaction.
  2. Reduced delivery time.
  3. Reduced delivery charges.
  4. Greater employee participation.

Answer(s): A

Explanation:

TQM is an integrated system that anticipates, meets, and exceeds customers' needs, wants, and expectations.



Under a total quality management (TQM) approach,

  1. Measurement occurs throughout the process, and errors are caught and corrected at the source.
  2. Quality control is performed by highly trained inspectors at the end of the production process.
  3. Upper management assumes the primary responsibility for the quality of the products and services.
  4. A large number of suppliers are used in order to obtain the lowest possible prices.

Answer(s): A

Explanation:

TQM emphasizes quality as a basic organizational function. TQM is the continuous pursuit of quality in every aspect of organizational activities. One of the basic principles of TQM is doing it right the first time. Thus, errors should be caught and corrected at the source.



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Gosia commented on December 16, 2024
Hi, did you have the same questions on exams?
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Becky commented on June 23, 2024
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Shehata mohamed commented on December 13, 2023
Many thanks cia part 3
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IIA-CIA-Part3 commented on July 16, 2023
CIA Exam Part Three: Business Knowledge for Internal Auditing
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KC commented on December 20, 2017
Very helpful. For a another braindump I paid almost 4 times this and got the same material. Then I came across this site. Can't believe the same set of questions and answers are sold for almost a fraction of a price with much better quality and support.
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