Free IIA IIA-CIA-Part3 Exam Braindumps (page: 70)

Using the information collected, the organization should focus on:

  1. The total number of personal computer complaints that occurred.
  2. The number of computer complaints associated with CD-ROM problems and new software usage.
  3. The number of computer complaints associated with the lack of user knowledge and hardware problems.
  4. The cost to alleviate all computer complaints.

Answer(s): C

Explanation:

Complaints based on lack of user knowledge and hardware problems are by far the most frequent according to this chart. Consequently, the company should devote its resources primarily to these issues. An organization has collected data on the complaints made by personal computer users and has categorized the complaints. An organization has collected data on the complaints made by personal computer users and has categorized the complaints.



The chart displays the:

  1. Arithmetic mean of each computer complaint.
  2. F elative frequency of each computer complaint.
  3. Median of each computer complaint.
  4. Absolute frequency of each computer complaint.

Answer(s): D

Explanation:

This Pareto diagram depicts the frequencies of complaints in absolute terms. It displays the actual number of each type of complaint. The chart does not display arithmetic means, relative frequencies, or medians of each type of complaint.



A Gantt chart:

  1. Shows the critical path for a project.
  2. Is used for determining an optimal product mix.
  3. Shows only the activities along the critical path of a network.
  4. Does not necessarily show the critical path through a network.

Answer(s): D

Explanation:

A Gantt or bar chart is sometimes used in conjunction with PERT or CPM to show the progress of a special project. Time is shown on the horizontal axis, the length of a bar equals the length of an activity, and shading indicates the degree of completion. However, the Gantt chart is not as sophisticated as PERT or CPM in that it does not reflect the relationships among the activities or define a critical path.



As of week 8, the Gantt chart shows that the project is:

  1. Complete.
  2. Ahead of schedule.
  3. On schedule.
  4. Behind schedule.

Answer(s): B

Explanation:

Assuming that 1) each of the bars represents the expected time necessary to complete an activity and 2) the shaded regions represent the portions completed, activity A has been completed as scheduled and activities B and C are ahead of schedule. Consequently, the project is ahead of schedule.



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