QUESTION: 157

A manager implementing the directive leader approach should:

Closely supervise each employee.
Display confidence in each employee's ability.
Work with the employee when developing goals.
Clearly signal that the employee is expected to be successful.

Answer(s): A

Explanation:

The situational approach to leadership (called path-goal theory) allows a manager to choose one of four approaches for implementing his or her leadership style. One of these is the best directive leader approach in which a manager provides close guidance to the employee through the use of specific rules, policies, and procedures. The following question presents a scenario in which a manager needs to decide what leadership style to use to obtain employee satisfaction and effective employee performance. For the purposes of this question, the manager has a choice of four styles.
· The directive leader lets subordinates know what is expected of subordinates, schedules work to be done, and gives specific guidance on how to accomplish tasks.
· The supportive leader is friendly and shows concern for the needs of the subordinates.
· The participative leader consults with employees and considers their suggestions before making a decision.
· The achievement-oriented leader sets challenging goals and expects subordinates to perform at their highest level.

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QUESTION: 158

The manager of a team of actuaries has been asked to develop the basic pricing structure for a new health insurance product. The team has successfully designed other pricing structures in recent years. The manager was assigned to the team 6 months ago that is the best leadership style for the manager of this team?

Directive.
Supportive.
Participative.
Achievement-oriented.

Answer(s): C

Explanation:

Participative style is most useful when subordinates believe they control their own destinies, that is, when they have an internal locus of control. Such individuals may be resentful if they are not consulted. The following question presents a scenario in which a manager needs to decide what leadership style to use to obtain employee satisfaction and effective employee performance. For the purposes of this question, the manager has a choice of four styles.
· The directive leader lets subordinates know what is expected of subordinates, schedules work to be done, and gives specific guidance on how to accomplish tasks.
· The supportive leader is friendly and shows concern for the needs of the subordinates.
· The participative leader consults with employees and considers their suggestions before making a decision.
· The achievement-oriented leader sets challenging goals and expects subordinates to perform at their highest level.

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QUESTION: 159

The workers in a factory have been told that the current machines are obsolete and will be replaced by new, computer- assisted machines. The workers must be retrained and are eager to learn everything about the new machines. The manager was recently hired from a company where the new machines were extensively used and is very familiar with them. In this case, what is the best leadership style for the manager?

Directive.
Supportive.
Participative.
Achievement-oriented.

Answer(s): A

Explanation:

According to path-goal theory, two groups of contingency factors affect the relationship between leadership behavior and outcomes (performance and satisfaction):environmental factors beyond subordinates' control (task structure, the formal authority system, and the work group) and subordinate factors. The latter include the subordinate's locus of control, experience, and perceived ability. A leadership style should be chosen that complements but does not duplicate the factors in the environment and is consistent with subordinates' characteristics. A directive style is most effective when the subordinate's locus of control is external, tasks are ambiguous or stressful, and substantial conflict exists in the work group. Thus, a directive style is appropriate when subordinates do not have high perceived ability or experience. The following question presents a scenario in which a manager needs to decide what leadership style to use to obtain employee satisfaction and effective employee performance. For the purposes of this question, the manager has a choice of four styles.
· The directive leader lets subordinates know what is expected of subordinates, schedules work to be done, and gives specific guidance on how to accomplish tasks.
· The supportive leader is friendly and shows concern for the needs of the subordinates.
· The participative leader consults with employees and considers their suggestions before making a decision.
· The achievement-oriented leader sets challenging goals and expects subordinates to perform at their highest level.

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QUESTION: 160

A production team has been together for several years and has worked well together.
However, severe arguments have recently occurred between two members of the group, and other members have begun to take sides. This problem has had a negative effect on production performance. The best leadership style for the manager in this situation is:

Directive.
Supportive.
Participative.
Achievement-oriented.

Answer(s): A

Explanation:

Directive leadership provides highest subordinate satisfaction when a team encounters substantive internal conflict. Thus, directive leadership is the appropriate complement to the environmental factors. The leader should intervene to compensate for the stress and strife in the workplace. The following question presents a scenario in which a manager needs to decide whatleadership style to use to obtain employee satisfaction and effective employee performance. For the purposes of this question, the manager has a choice of four styles.
· The directive leader lets subordinates know what is expected of subordinates, schedules work to be done, and gives specific guidance on how to accomplish tasks.
· The supportive leader is friendly and shows concern for the needs of the subordinates.
· The participative leader consults with employees and considers their suggestions before making a decision.
· The achievement-oriented leader sets challenging goals and expects subordinates to perform at their highest level.

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Free IIA-CIA-PART4 Exam Braindumps (page: 41)

QUESTION: 157

Explanation:

QUESTION: 158

Explanation:

QUESTION: 159

Explanation:

QUESTION: 160

Explanation:

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