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Certified Business Analysis Professional Questions 191–195 (page: 40)

Updated On: 10-Feb-2026

Mark is the business analyst for his organization. Mark and his business analysis team have used the whiteboard to record the documentation as the result of requirements elicitation.

What must be done with this information if Mark uses a whiteboard?

  1. The scribe must include the white board information as part of the minutes.
  2. The business analyst must transfer the information to another medium before the whiteboard is erased.
  3. The business analyst must document the white board information and get all participants' approval of the recording.
  4. The regulator must approve the writings on the whiteboard.

Answer(s): B



Holly is the business analyst for her organization. Holly encourages teamwork and open communications among the business analysis team and the stakeholders. She wants stakeholders to drop by her office and freely discuss the requirements, the solution scope, and other concerns about the solution she's working on. Holly definitely prefers informal communications.

What is the danger Holly may experience with informal communications?

  1. There is no danger; informal communications is a preferred business analysis technique.
  2. The stakeholders may address the business analysis team and the project team directly rather than communicate through Holly.
  3. Stakeholders may miss information and the requirements could become ambiguous.
  4. The stakeholders may not know who's in charge of the solution.

Answer(s): C



You are the business analyst for a large software development project. There are several issues that must be resolved by certain dates or the problem will prevent the project from advancing.

What technique can you use to track problems with the requirements?

  1. Problem tracking
  2. Issue tracking
  3. RTM
  4. Baselining

Answer(s): A



The creative thinking process has three values to determine the effectiveness of the process. Which one of the following is not a measurement of effective creative thinking?

  1. Application of new ideas to resolve existing problems
  2. Generation of a pre-determined number of new ideas for a business solution
  3. Willingness of stakeholders to accept new approaches
  4. The successful generation and productive consideration of new ideas

Answer(s): B



Which of the following statements best describes the purpose of the confirm elicitation results process?

  1. Validate that the stated requirements expressed by the stakeholders match the solution the organization has proposed.
  2. Validate that the stated requirements expressed by the stakeholders match the stakeholders' understanding of the problem and the stakeholders' needs.
  3. Validate that the stated requirements expressed by the stakeholders match the documented requirements of the project sponsor.
  4. Validate that the stated requirements expressed by the stakeholders match the project scope.

Answer(s): B



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