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Entry Certificate in Business Analysis Questions 71–75 (page: 16)

Updated On: 9-Feb-2026

Conducting elicitation by asking questions and documenting responses from relevant stakeholders has the following strength:

  1. prioritization setting.
  2. analytical thinking.
  3. sharing of information.
  4. encouraging participation.

Answer(s): D



Which of the following business analysis activities might be undertaken to verify requirements?

  1. Identifying a previously documented business need
  2. Comparing a model with another relevant model
  3. Organizing requirements into structures
  4. Evaluating alignment with solution scope

Answer(s): B



Requirements allocation is an element of which task?

  1. Specify and model requirements
  2. Verify requirements
  3. Define requirements architecture
  4. Define design options

Answer(s): D



In the define design options task, which of the following relates to the identify improvement opportunities element?

  1. Assess issues, define risks, confirm elicitation results
  2. Create flow diagrams, purchase solutions components, secure resources
  3. Increase efficiencies, identify additional capabilities, improve access to information
  4. Define change strategy, analyze current state, prioritize requirements

Answer(s): C

Explanation:

Identify Improvement Opportunities
When proposing design options, a number of opportunities to improve the operation of the business may occur and are compared. Some common examples of opportunities include:
Increase Efficiencies: automate or simplify the work people perform by re-engineering or sharing processes, changing responsibilities, or outsourcing.
Automation may also increase consistency of behaviour, reducing the likelihood of different stakeholders performing the same function in distinctly different fashions.
Improve Access to Information: provide greater amounts of information to staff who interface directly or indirectly with customers, thereby reducing the need for specialists.
Identify Additional Capabilities: highlight capabilities that have the potential to provide future value and can be supported by the solution. These capabilities may not necessarily be of immediate value to the organization (for example, a software application with features the organization anticipates using in the future).



Which behavioural characteristic enables the business analyst (BA) to establish credibility by ensuring that business analysis efforts meet the needs of the business?

  1. Ethics
  2. Trustworthiness
  3. Personal Accountability
  4. Adaptability

Answer(s): C



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