An organization is preparing to transfer a large number of customer service representatives to the sales department. Of the following, who is responsible for mitigating the risk associated with residual system access?
Answer(s): D
Residual system access is the risk that the customer service representatives who are transferred to the sales department may still have access to the systems or applications that they used in their previous role, which may not be relevant or authorized for their new role. The access control manager is the person or function who is responsible for defining, implementing, and maintaining the policies and procedures for granting, modifying, reviewing, and revoking access rights to the systems or applications, based on the principle of least privilege and the segregation of duties.The access control manager is responsible for mitigating the risk associated with residual system access, by ensuring that the access rights of the customer service representatives are updated or removed according to their new role and responsibilities, and that the access changes are documented and approved by the appropriate authorities. The other options are not responsible for mitigating the risk associated with residual system access. They are either irrelevant or less effective than the access control manager.The references for this answer are:Risk IT Framework, page 26Information Technology & Security, page 20Risk Scenarios Starter Pack, page 18
A risk practitioner has identified that the agreed recovery time objective (RTO) with a Software as a Service (SaaS) provider is longer than the business expectation. Which ot the following is the risk practitioner's BEST course of action?
Answer(s): A
The best course of action for the risk practitioner who has identified that the agreed RTO with a SaaS provider is longer than the business expectation is to collaborate with the risk owner to determine the risk response plan. The risk owner is the person who has the authority and accountability to manage the risk within their scope of responsibility. The risk response plan is the document that describes the actions and resources needed to address the risk. By collaborating with the risk owner, the risk practitioner can help toanalyze the gap between the agreed RTO and the business expectation, evaluate the potential impact and consequences, and select the most appropriate risk response option, such as avoiding, reducing, transferring, or accepting the risk. Documenting the gap in the risk register, including a right to audit clause in the service provider contract, or advising the risk owner to accept the risk are not the best courses of action, because they do not address the root cause of the problem, or provide a solution to reduce the risk to an acceptable level. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-23.
An organization maintains independent departmental risk registers that are not automatically aggregated. Which of the following is the GREATEST concern?
The greatest concern of maintaining independent departmental risk registers that are not automatically aggregated is that management may be unable to accurately evaluate the risk profile. The risk profile is the overall view of the risks that the organization faces and their impact on the organization's objectives. It helps management to prioritize and allocate resources for risk management and to align the risk appetite and strategy. If the departmental risk registers are not aggregated, management may not have a complete and consistent picture of the risks across the organization. They may miss some important risks, overestimate or underestimate some risks, or have conflicting or redundant risk information. This may lead to poor risk management decisions and outcomes. The other options are also concerns, but they are not ascritical as the inability to evaluate the risk profile. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.2: IT Risk Analysis, page 63.
Which of the following is MOST important when discussing risk within an organization?
A common risk taxonomy is a framework that defines and categorizes the sources, types, and impacts of risks within an organization1. It helps to establish a consistent and shared understanding of risk across the organization, and to facilitate effective risk identification, assessment, reporting, and communication2. A common risk taxonomy also enables comparison and aggregation of risks at different levels and domains, and supports alignment of risk management with business objectives and strategies3. Using key performance indicators (KPIs) and key risk indicators (KRIs) are important for measuring and monitoring risk and performance, but they are not the most important factor when discussing risk within an organization. KPIs and KRIs should be derived from the common risk taxonomy and aligned with theorganization's riskappetite and tolerance4. Creating a risk communication policy is also important for ensuring that risk information is communicated to the right stakeholders at the right time and in the right format, but it is not the most important factor either. A risk communication policy should be based on the common risk taxonomy and the risk roles and responsibilities within the organization5. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.2: Risk Taxonomy, pp. 25-29.
Which of the following is the PRIMARY reason for a risk practitioner to use global standards related to risk management?
Answer(s): B
Global standards related to risk management are documents that provide the principles, guidelines, and best practices for managing risk in a consistent, effective, and efficient manner across different organizations, sectors, and regions12. The primary reason for a risk practitioner to use global standards related to risk management is to continuously improve risk management processes, which are the activities and tasks that enable the organization to identify, analyze, evaluate, treat, monitor, and communicate the risks that may affect its objectives, performance, and value creation34. Continuously improving risk management processes is the primary reason because it helps the organization to enhance its risk management capabilities and maturity, and to adapt to the changing risk environment and stakeholder expectations34. Continuously improving risk management processes is also the primary reason because it supports the achievement of the organization's goals and the delivery of value to the stakeholders, which are the ultimate purpose and outcome of risk management34. The other options are not the primary reason, but rather possible benefits or objectives that may result from using global standards related to risk management. For example:Building an organizational risk-aware culture is a benefit of using global standards related to risk management that involves creating and maintaining a shared understanding, attitude, and behavior towards risk among the organization's employees and leaders, and fostering a culture of accountability, transparency, and learning34. However, this benefit is not the primary reason because it is an enabler and a consequence of continuously improving risk management processes, rather than a driver or a goal34. Complying with legal and regulatory requirements is an objective of using global standards related to risk management that involves meeting and exceeding the expectations and obligations of the external authorities or bodies that govern or oversee the organization's activities and operations, such as laws, regulations, standards, or contracts34. However, thisobjective is not theprimary reason because it is a constraint and a challenge of continuously improving risk management processes, rather than a motivation or a benefit34. Identifying gaps in risk management practices is an objective of using global standards related to risk management that involves assessing and comparing the current and desiredstate of the organization's risk management processes, and identifying the areas or aspects that need to be improved or addressed34. However, this objective is not the primary reason because it is a step and a tool of continuously improving risk management processes, rather than a reason or a result34. References =1: ISO - ISO 31000 -- Risk management12: Risk Management Standards23: Risk IT Framework, ISACA, 20094: IT Risk Management Framework, University of Toronto, 2017
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