QUESTION: 1

What is a contextual interview?

A contextual interview takes place at any other location than the location where the user's interaction with the interactive system usually takes place, for example in a neutral environment, not their home or in a shop.
An contextual interview takes place in a neutral environment, for example in a meeting room.
A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop
Establishes focus groups

Answer(s): C

QUESTION: 2

Fill in the blanks:
The first activity in a usability test is to write the______. This describes the purpose of the usability test and
Provides________and time estimates.

See Explanation section for answer.

Answer(s): A

Explanation:

1. Usability test plan, 2. Cost

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QUESTION: 3

Fill in the blanks:
The primary purpose of a prototype is to serve as the basis for a________ often a__________.

See Explanation section for answer.

Answer(s): A

Explanation:

1. Usability evaluation, 2. usability test

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QUESTION: 4

You have been asked to conduct a usability test of a car rental website.
Which one of the following is NOT an appropriate task for the usability test?

Find a phone number that you can call to talk to someone about your rental contract
Tell me what you think of the website's home page
Rent a car that meets your needs from a location and for a period that suits you and your budget
Rent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon
Cancel a reservation that you had previously made
What is the charge for renting a GPS?

Answer(s): B

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QUESTION: 2

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