Free ISEB-PM1 Exam Braindumps (page: 17)

Page 17 of 157

As the project manager, you are preparing your methods for quality management. You are looking for a method that can demonstrate the relationship between events and their resulting effects. You want to use a method to depict the events that cause a negative effect on quality.
Which of the following is the BEST choice for accomplishing your objective?

  1. Histogram
  2. Pareto chart
  3. Ishikawa diagram
  4. Control chart

Answer(s): C



Formal written correspondence with the customer is required when:

  1. Defects are detected.
  2. The customer requests additional work not covered under contract.
  3. The project has a schedule slippage that includes changes to the critical path.
  4. The project has cost overruns.

Answer(s): B



Extensive use of ___ communication is MOST likely to aid in solving complex problems.

  1. Verbal
  2. Written
  3. Formal
  4. Nonverbal

Answer(s): B



Which of the following techniques incorporates a form of risk assessment?

  1. Arrow diagramming method
  2. Network diagramming
  3. Critical path method
  4. Three-point estimating

Answer(s): D



Page 17 of 157



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