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Free ITIL-4-FOUNDATION Exam Braindumps (page: 2)

Page 2 of 90
PDF with 356 Questions

Which statement about managing incidents is CORRECT?

  1. Low impact incidents should be resolved efficiently, making logging unnecessary
  2. The 'incident management' practice should use a single process regardless of the impact of the incident
  3. Low impact incidents should be resolved efficiently so the resource required is reduced
  4. Incidents with the lowest impact should be resolved first

Answer(s): C



Which statement about the service value chain is CORRECT?

  1. The service value chain converts value into demand
  2. Each value chain activity uses different combinations of practices to convert inputs into outputs
  3. Each value chain activity identifies a requirement for resources from an external supplier
  4. The service value chain uses value streams to describe a combination of consumers and providers

Answer(s): B



What describes how components and activities work together to facilitate value creation?

  1. The ITIL service value system
  2. The ITIL guiding principles
  3. The four dimensions of service management
  4. A service relationship

Answer(s): A



Which practice involves the management of vulnerabilities that were not identified before the service went live?

  1. Service request management
  2. Problem management
  3. Change control
  4. Service level management

Answer(s): B



Page 2 of 90



Post your Comments and Discuss ITIL® ITIL-4-FOUNDATION exam with other Community members:

David commented on December 18, 2024
Nice questions
Anonymous
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Cristina commented on December 08, 2024
good questions
ROMANIA
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ANNONYMOUS commented on December 05, 2024
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Anonymous
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Anonymous
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Anonymous
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Anonymous
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New Zealand
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Netherlands
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INDIA
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SOUTH AFRICA
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SOUTH AFRICA
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great insight
BOTSWANA
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Anonymous
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John commented on October 17, 2024
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Anonymous
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INDIA
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UNITED KINGDOM
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POLAND
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Ruf commented on August 27, 2024
Good questions
Anonymous
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