Cisco®
CompTIA
Checkpoint
ISC
EC-Council
EXIN
Fortinet
ITIL®
Juniper
PMI
Microsoft
VMware
Avaya
Google
Salesforce
Amazon
Palo Alto Networks
ISC2
Splunk®
Scrum
All Vendors
  2. Home
  3. Exams
  4. ITIL®
  5. ITIL-Foundation

Free ITIL-Foundation Exam Braindumps (page: 12)

Page 11 of 90
PDF with 347 Questions

Identify the missing words in the following sentence:
A user is [?] that uses services.

  1. an organization
  2. a role
  3. a team
  4. a supplier

Answer(s): B



Which is included in the purpose of the 'change enablement' practice?

  1. Make new and changed services available for use
  2. Ensure that risks have been properly assessed
  3. Record and report selected changes of state
  4. Plan and manage the full lifecycle of all IT assets

Answer(s): B



Which activity is part of the 'continual improvement' practice?

  1. Identifying the cause of incidents and recommending related improvements
  2. Authorizing changes to implement improvements
  3. Logging and managing incidents that result in improvement opportunities
  4. Making business cases for improvement action

Answer(s): D



In which step of the 'continual improvement model' is an improvement plan implemented?

  1. What is the vision?
  2. How do we get there?
  3. Take action
  4. Did we get there?

Answer(s): C






Post your Comments and Discuss ITIL® ITIL-Foundation exam with other Community members:

Exam Discussions & Posts