You are asked to configure Mist lo send e-mail alerts lo your organization administrators, who all have mailboxes that reside on the same e-mail server. Alerts are being generated and are visible in the Mist GUI. but only some administrators are receiving the alert emails.
What Is the problem in this scenario?
- The affected administrators have not enabled e-mail notifications in their Mist My Account settings.
- The user e-mail addresses are not correctly formatted.
- The organization does not have sufficient alert subscriptions.
- Your e-mail server is blocking e-mail from Mist.
Answer(s): A
Explanation:
Identify the Problem: Alerts are being generated and visible in the Mist GUI, but only some administrators receive the alert emails.
Possible Issues:
User email addresses not correctly formatted.
Email server blocking Mist emails.
Insufficient alert subscriptions.
Administrators not enabling email notifications.
Root Cause:
Since some administrators receive the alerts, email formatting and server blocking issues can be ruled out.
If alert subscriptions were insufficient, no administrators would receive the alerts. The most likely cause is that the affected administrators have not enabled email notifications in their Mist My Account settings.
Resolution:
Ensure that all administrators have enabled email notifications in their Mist My Account settings.
Reference:
Mist Documentation on Notifications: Mist Documentation
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