Case Study: 1, Fabrikam inc.
Fabrikam. Inc. is an international manufacturing company that has 5,000 employees. The
company has sales, marketing research and human resources departments.
Fabrikam has two main offices and three branch offices. The main offices are located in New
York and London. The branch offices are located in Seattle, Montreal, and Paris.
The offices connect to each other by using a WAN link. Each office connects directly to the
Internet. The WAN connections from the main offices to the branch offices are reliable.
The Exchange Server organization contains servers that have either Exchange Server 2010 or
Exchange Server 2013 installed. Each main office contains two Exchange Server 2013 servers.
Each branch office contains one Exchange Server 2010 server.
MX records are configured to deliver email to the offices in New York and London. Email is
delivered to the London office only if the New York office is unavailable. Each office is
configured to use a separate namespace for client access. The New York office is configured to
use a namespace of mail.fabrikam.com. The servers in the New York and London offices are
members of a database availability group (DAG). Each mailbox database in the New York and
London offices has three copies.
The technical support staff in the branch offices have administrative access to the existing
Exchange servers and are assigned Organization Management permissions.
Users from the sales department frequently send email messages that contain the Social
Security number of customers in the United States.
Fabrikam identifies the following issues on the network:
? Users in the Paris office report that when launching Microsoft Outlook, they receive a security
alert indicating a certificate name mismatch. The security alert is not generated when they
connect to Outlook Web Access. Users from the other offices do not report receiving the
security alert.? Network administrators report that the mailbox databases in the New York office sometimes
activate on the Exchange servers in the London office, resulting in poor performance for the
New York office users.
Fabrikam plans to implement the following changes to the network:
? Upgrade the organization to Exchange Server 2016 during the next six months.
? Enable online document viewing and editing from Outlook on the web.
High Availability Requirements
Fabrikam identifies the following high-availability requirements for the planned deployment:
? Mailbox databases that contain mailboxes for the New York office users must only be activated
on the servers in the London office manual y.
? Al client access connections to the London and New York offices must use load- balanced
namespaces. The load balancing mechanism must perform health checks.
Security and compliance requirements
Fabrikam identifies the following security and compliance requirements:
? After the planned upgrade, the maximum mailbox size must be 5 GB.
? Administrators from the branch offices must be able to view the mailbox properties and reset
the passwords of the users, but must be prevented from changing the mailbox database
? Users who are involved in legal disputes with customers must be prevented from permanently
deleting email messages pertaining to the dispute. The users must be able to delete all other
messages permanently. ? If a user enters a Social Security number in an email message