QUESTION: 1
You are a Dynamics 365 for Customer Service system administrator.
Compliance standards require that entities and fields with Auditing set to On are recorded. You
have configured all settings to the default settings and have set Global Auditing to On.
You need to verify compliance standards.
Which data items wil be included in the audit log?

A. Microsoft Office 365 activities

B. all entities and fields
C. entities and fields with auditing enabled
D. user access information only

Answer(s): C

QUESTION: 2
A company identifies a new opportunity.
Sales associates must collaborate to convert the opportunity to a sale. Al associates have
access to Microsoft SharePoint, but some associates do not have access to Dynamics 365 for
Sales.
You need to ensure that users can collaborate on a single platform that directly integrates with
Dynamics 365 data.
Which tool should you use?

A. Microsoft OneDrive for Business
B. Microsoft Skype for Business
C. Microsoft Office 365 Delve
D. Yammer
E. Microsoft Office 365 Groups

Answer(s): E
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/collaborate-with-
colleagues-using-office-365-groups

QUESTION: 3
DRAG DROP
An organization plans to deploy Dynamics 365.
You need to ensure that the organization can track the following information:
? Prospect to cash process
? Customer service cases
? Work breakdown structure
? Serviceable assets for customers

Which apps should you implement? To answer, drag the appropriate apps to the correct
features. Each app may be used once, more than once, or not at all. You may need to drag the
split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.