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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 Sales system administrator.
The sales team wants to use automated conversation starters. You need to ensure that the controls are available to developers.

Solution: Remove any subscriptions associated with Microsoft Relationship Sales and disable JavaScript. Does the solution meet the goal?

  1. Yes
  2. No

Answer(s): B



You manage a Dynamics 365 Sales environment.

You need to create a dashboard that lists customers and their activities. The dashboard must include tiles that are permanently displayed.

How should you configure the dashboard? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

  1. Please refer to Explanation below for the answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/configure-interactive-experience-dashboards



An organization uses Dynamics 365 Sales to manage customer relationships.
When a potential customer submits an email inquiry, the system must create a lead record and send a response.

You need to ensure that a lead record is created for the potential customer and a reply email is sent.
How should you configure the environment? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.
Hot Area:

  1. Please refer to Explanation below for the answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-rules-to-automatically-create-or-update-records



You are a Dynamics 365 administrator for a company. The company’s fiscal year is April 1 through March 31. You need to create a system view for all users that displays data for the current fiscal year by default.
What should you do?

  1. Set up fiscal year settings and create a view in the default solution
  2. Use date ranges to create a view in the default solution
  3. Set up fiscal year settings and create a view from the advanced find
  4. Use date ranges to create a view from the advanced find

Answer(s): A






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