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Free MB-240 Exam Braindumps

You are a Dynamics 365 Field Service Administrator.

You have the following requirements:
1. Add two compressor sub-components to one of the refrigerator customer assets in the environment.
2. Set up the sub-components for the customer asset.

What need to set up the assets properly?
What must you do?

  1. Add the compressor sub-components as sub-assets on the refrigerator customer asset record.
  2. Click View Hierarchy on the refrigerator customer asset record.
  3. Set the Master Asset on the sub-components to the refrigerator Customer Asset record.
  4. Add the compressor sub-components as customer asset records.

Answer(s): A



You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.
These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.
You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.

  1. Configure the customer asset records hierarchically, and maintain service history at the sub- component level.
  2. Configure the customer inventory records individually, in order to maintain the service history at the parent component level.
  3. Configure the customer inventory records in a hierarchy, and maintain service history at the subcomponent level.
  4. Configure the customer asset records hierarchically, and maintain service history at the service account level.

Answer(s): A


Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-set-up-customer-assets



DRAG DROP (Drag and Drop is not supported)

You are a Dynamics 365 Field Service functional consultant.

Your organization has recently implemented Connected Field Service (CFS) for Azure IoT Hub. Your organization is using Smart Thermostats to monitor the readings of their cold storage facilities and have registered them as IoT Devices.

If the reading (in Fahrenheit) on the IoT device exceeds 70 degrees, an IoT Alert is generated in CFS.

You need to achieve the following using workflow:

1. If the device reading (in Fahrenheit) is between 70 degrees and 85 degrees, have CFS automatically send a command to remotely reset the device.
2. If the device reading (in Fahrenheit) is greater than 85 degrees, have CFS automatically create a case.

Which three steps should you take in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.

  1. See Explanation section for answer.

Answer(s): A

Explanation:

Step 1: Execute the JSON-Based Field Value - Get String action to capture the value of the "reading" property.
They are all strings, not numbers.

Step 2: Use the same workflow..
Use a Dynamics 365 workflow to create the Case once the Device Alert has been created by the Azure Logic App.

Workflow can create start Child Workflows: starts a workflow process that has been configured as a child workflow.

Step 3: Write the output value returned to a custom field on the IoT Alert record: for example, Device reading
The IoT providers feature in Connected Field Service allows different IoT vendors to seamlessly integrate their device capabilities within the Dynamics 365 Field Service experience. For example, IoT alerts can appear in the same list, regardless of where the alerts originated.


Reference:

https://docs.microsoft.com/en-us/dynamics365/field-service/cfs-custom-iot-provider
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/configure-workflow-steps



A functional consultant needs to enable Internet of Things (IoT) access.

Which two actions need to be taken? Each answer presents a complete solution.

  1. Assign access to IoT entities in the Field Service – Dispatcher role.
  2. Assign access to IoT entities in the Field Service – Technician role.
  3. Assign access to IoT entities in the Field Service – Administrator role.
  4. Add dispatchers to the Connected Field Service – Technician role.
  5. Add technicians to the Connected Field Service – Technician role.

Answer(s): C,D

Explanation:

C: Add IoT security to administrator security role.
Field Service administrators should typically have full access to IoT entities, as these users may need a full view of IoT alerts across all devices and the ability to register new IoT devices. They are typically given a copy of the Field Service - Administrator security role.

If your organization is using Connected Field Service, these administrators should also be assigned a copy of the IoT - Administrator security role.

D: Add IoT security to dispatcher role.
Field Service dispatchers also need some level of access to IoT entities and records. For example, if a work order is created as a result of an IoT alert, the dispatcher should be aware so that they can communicate with the customer and schedule to the appropriate resources.

Find the dispatcher security role your organization assigns to dispatchers (typically a copy of the Field Service - Dispatcher security role) and manually assign limited access to IoT entities.


Reference:

https://docs.microsoft.com/en-us/dynamics365/field-service/cfs-security-roles






Post your Comments and Discuss Microsoft MB-240 exam with other Community members:

DHEERAJ commented on December 06, 2021
I have only puchased and downlaoded the exam files. I will prepare during holidays and once I write my exams I will share my findings.
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