QUESTION: 1 Exam Topic: Design Customer Insights solutions Testlet 1

The IT manager at Contoso wants to extend Microsoft Dynamics 365 Customer Insights using Microsoft Power Platform.

Based on the data available in the pilot implementation, you need to provide the requirement that can be satisfied using out-of-the-box Power Platform capabilities.

What should you recommend?

Use a canvas app to show mobile groomers a list of survey score responses and dates.
Use a canvas app to show interests from the out-of-the-box Microsoft enrichment source.
Use Microsoft Power Automate to post a Microsoft Teams message when the number of members in a segment falls below a certain threshold.
Use Microsoft Power Automate to post a Microsoft Teams message when average daily revenue for collar purchases exceeds $500.

Answer(s): A

Explanation:

Each customer who purchases grooming services is sent an email with a link to a satisfaction survey on the first Tuesday following the grooming appointment. The survey link is the same for all customers, and the survey requires customers to enter their names, phone numbers and (optionally) email addresses as part of the submission.

The pilot implementation will use the following sources of data from Contoso's operational systems:
* Survey responses - Respondent demographic data and response data
* Etc.

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QUESTION: 2 Exam Topic: Design Customer Insights solutions Testlet 1

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The IT manager at Contoso wants to develop an internal administration website that will connect to the Microsoft Dynamics 365 Customer Insights REST API. The manager asks you about several possible use cases.

You need to explain which actions are possible using the capabilities of the REST API.
Which three actions can the API perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Update a customer's predicted churn score.
Update a customer's residence type.
Define a new measure for total accessory spend.
Delete an existing data source.
Add a new data source to be ingested.

Answer(s): A,B,C

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QUESTION: 144 Exam Topic: Administer Customer Insights Testlet 1

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You created a Microsoft Dynamics 365 Customer Insights environment for testing by copying the configuration of the production environment.

You need to make sure the new environment is operational and satisfies all relevant requirements.

Which three steps should you perform after creating the new environment? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Recreate the data source that contains sales CRM contacts.
Remove export destinations and disable scheduled refreshes.
Recreate the data source that contains EcommerceCustomer.
Enter credentials for the data source that contains sales CRM contacts.
Add role assignments to grant access to marketing team members.

Answer(s): A,D,E

Explanation:

DE: Copy configuration settings to a new environment
Copy your Customer Insights configuration from one environment to another. While creating a new environment, you can select an existing environment you want to copy the configuration from. We will support imported data sources only, data unification configuration, segments, measures, relationships, activities, search and filter index, export destinations (Not B), enrichments, model management, and role assignments (E) configuration to be copied. Data source credentials (D) and actual data will not be copied.

A, not C: EcommerceCustomer is a data source in the production environment, while CRM contacts is not.

Scenario: AdventureWorks currently has a single Dynamics 365 Customer insights environment. This environment is named ADWProd, and it is configured as a B-to-C production environment in the West USA region.

The following data sources have been configured:
1. To ingest the LoyaltyMember, EcommerceCustomer and ClubMember entities described in the Data Sources section of this case study.
2. For Dynamics 365 Sales contact records using a Dataverse managed data lake connector.
3. For the EventAttendee table using a Power Query connection.

Reference:

https://learn.microsoft.com/en-us/dynamics365-release-plan/2020wave1/artificial-intelligence/dynamics365-customer-insights/copy-configuration-settings-new-environment

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QUESTION: 125 Exam Topic: Configure third-party connections questions

You have the contributor security role.
Your company has Microsoft Dynamics 365 Customer Insights set up as the Customer Data Platform solution. You transferred the management of the platform to a contractor.
The contractor must manage the existing connections without having administrator access.

Which two characteristics apply when using a connection for exports? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

If the contractor is selected in the “Choose who can use this connection” screen, they will be able to use the connection.
The contractor will be able to see shared connections and manage every export that uses this specific connection.
If the contractor’s permission level changes they will have their exports removed.
If the contractor is given permission to use the connection, they will be able to view or edit the connection.

Answer(s): A,B

Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/connections

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Free MB-260 Exam Braindumps (page: 1)

Pass your Microsoft Customer Data Platform Specialist exam with these free Actual Questions and Answers

QUESTION: 1 Exam Topic: Design Customer Insights solutions Testlet 1

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QUESTION: 2 Exam Topic: Design Customer Insights solutions Testlet 1

QUESTION: 144 Exam Topic: Administer Customer Insights Testlet 1

Explanation:

Reference:

QUESTION: 125 Exam Topic: Configure third-party connections questions

Reference: