QUESTION: 69 Exam Topic: Create customer profiles by unifying data questions

Answer(s): B

Explanation:

Instead use solution: Highlight the field and select the Exclude icon. Select Save and Run to process the changes.

Note: Exclude fields
Exclude a merged or separate field from the unified customer profile. If the field is used in other processes, for example in a segment, remove it from these processes before excluding it from the customer profile.

1. Select a field and choose Exclude.

2. Confirm the exclusion.

To see the list of all excluded fields, select Excluded fields. If necessary, you can readd the excluded field.

Note: Unify customer fields
In this step of the unification process, choose and exclude attributes to merge within your unified profile entity. For example, if three entities had email data, you may want to keep all three separate email fields or merge them into a single email field for the unified profile. Some attributes are automatically combined by the system. You can create stable and unique customer IDs. For individual customers, you can group related profiles into a cluster.

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QUESTION: 70 Exam Topic: Create customer profiles by unifying data questions

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You configure and run the profile unification process merge step.

One of the merged attributes includes a field you need to remove from the unified profile.

Solution: Highlight the field and place it at the bottom of the list using the Move down icon. Select Save and Run to process the changes.

Does this solution meet the goal?

Answer(s): B

Explanation:

Reference:

https://learn.microsoft.com/en-us/dynamics365/customer-insights/merge-entities

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QUESTION: 71 Exam Topic: Create customer profiles by unifying data questions

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are implementing Microsoft Dynamics 365 Customer Insights as your company's Customer Data Platform.

The initial dataset entities contain contacts from Dynamics 365 Sales, eCommerce customers, and service management platform incidents.

In your first unification run. You set Dynamics 365 as the primary entity but only see eCommerce profiles that were able to be matched with Dynamics 365 contacts.

You need to ensure that unmatched eCommerce customers are also added as a profile in Dynamics 365 Customer Insights.

Solution: Adjust the first condition in the matching rule with the lowest precision.

Does this solve the problem?

Answer(s): B

Explanation:

Instead: Solution: Enable Include all records when editing the entity during the match stage.

Note:
Specify the match order
Each match unifies two or more entities into a single, consolidated entity. At the same time, it keeps the unique customer records. The match order indicates the order in which the system tries to match the records.

Important
The first entity is called the primary entity, which serves as the basis for your unified profiles. Additional entities that are selected will be added to this entity.

1. On the Matching conditions page, use the move up and down arrows to move the entities in the order you want, or drag and drop them. For example, select eCommerceCustomers as the primary entity and loyCustomers as the second entity.

2. To have every record in the entity as a unique customer regardless if a match is found, select Include all records. Any records in this entity that do not match to records in any other entity are included in the unified profile. Records that do not have a match are called singletons.

Reference:

https://learn.microsoft.com/en-us/dynamics365/customer-insights/match-entities

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QUESTION: 72 Exam Topic: Create customer profiles by unifying data questions

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are implementing Microsoft Dynamics 365 Customer Insights as your company's Customer Data Platform.

The initial dataset entities contain contacts from Dynamics 365 Sales, eCommerce customers, and service management platform incidents.

In your first unification run. you set Dynamics 365 as the primary entity but only see eCommerce profiles that were able to be matched with Dynamics 365 contacts.

You need to ensure that unmatched eCommerce customers are also added as a profile in Dynamics 365 Customer Insights.

Solution: Enable Include all records when editing the entity during the match stage.

Does this solve the problem?

Answer(s): A

Explanation:

Specify the match order
Each match unifies two or more entities into a single, consolidated entity. At the same time, it keeps the unique customer records. The match order indicates the order in which the system tries to match the records.

Important
The first entity is called the primary entity, which serves as the basis for your unified profiles. Additional entities that are selected will be added to this entity.

1. On the Matching conditions page, use the move up and down arrows to move the entities in the order you want, or drag and drop them. For example, select eCommerceCustomers as the primary entity and loyCustomers as the second entity.

2. To have every record in the entity as a unique customer regardless if a match is found, select Include all records. Any records in this entity that do not match to records in any other entity are included in the unified profile. Records that do not have a match are called singletons.

Reference:

https://learn.microsoft.com/en-us/dynamics365/customer-insights/match-entities

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QUESTION: 69 Exam Topic: Create customer profiles by unifying data questions

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QUESTION: 70 Exam Topic: Create customer profiles by unifying data questions

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QUESTION: 71 Exam Topic: Create customer profiles by unifying data questions

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QUESTION: 72 Exam Topic: Create customer profiles by unifying data questions

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