QUESTION: 53 Exam Topic: 1 - Question Set 1

DRAG DROP (Drag and Drop is not supported).
An organization implements Dynamics 365 Finance.
You need to determine where work items originate.
From which module do the following work items originate? To answer, drag the appropriate modules to the correct work items. Each module may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

See Explanation section for answer.

Answer(s): A

Explanation:

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QUESTION: 54 Exam Topic: 1 - Question Set 1

HOTSPOT (Drag and Drop is not supported).
You are tasked with enhancing usability in the Dynamics 365 Finance deployment for an organization. The organization is evaluating different approaches, including using workspaces.
You need to identify the goals of using workspaces.
Which goals should you identify? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

See Explanation section for answer.

Answer(s): A

Explanation:

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QUESTION: 55 Exam Topic: 1 - Question Set 1

A company plans to implement the case management feature of Dynamics 365 Finance. You need to describe the scenarios in which you should use the case management tool. Which three scenarios should be used? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Since case activities can be assigned to different people, a case can use work ow.
Although the sales module already has return-order functionality, case management is still used for customer returns and claims.
Knowledge articles used by case management are associated with speci c functional modules.
A human resources generalist can use the case management tool to track employee interactions, even though the department stores con dential information about employees.
A case can be used to track both external and internal issues.

Answer(s): C,D,E

Reference:

https://docs.microsoft.com/en-us/dynamics365/uni ed-operations/ n-and-ops/organization-administration/cases

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QUESTION: 56 Exam Topic: 1 - Question Set 1

HOTSPOT (Drag and Drop is not supported).
You are a Dynamics 365 Finance system administrator.
Account managers need to use workspaces to monitor key pieces of data for customers and to navigate to forms for further actions.
You need to include workspace elements to achieve these needs.
Which design element should you use? To answer, select the appropriate con guration in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

See Explanation section for answer.

Answer(s): A

Explanation:

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QUESTION: 53 Exam Topic: 1 - Question Set 1

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QUESTION: 54 Exam Topic: 1 - Question Set 1

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QUESTION: 55 Exam Topic: 1 - Question Set 1

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QUESTION: 56 Exam Topic: 1 - Question Set 1

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