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Free MB-300 Exam Braindumps (page: 14)

Page 13 of 100
PDF with 455 Questions

You are implementing Dynamics 365 Finance.
Local customer service agents answer phone calls from customers and vendors on invoices and payments. All conversations with customers and vendors are recorded and documented.
Due to a quality assurance issue, not enough customer service agents are available to handle customer volume for invoices and payments. You need to implement a technology to answer customer questions for invoices and payments.
Which technology should you use?

  1. Dynamics 365 Finance Document Routing Agent
  2. Microsoft Azure Cognitive Services Text to Speech
  3. Microsoft Azure Cognitive Services Speech to Text
  4. Dynamics 365 Finance Local Agent
  5. Power Virtual Agents

Answer(s): E


Reference:

https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents



Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are a Dynamics 365 Finance sales manager. You use a Power BI dashboard that shows near-real-time sales data from reports and tiles.
It is impractical to keep switching between multiple applications.
You need to con gure a way to access the Power BI reports within the Dynamics 365 Finance client. Solution: Include the Power BI reports in a Power BI App and pin the Power BI App to your workspace.
Does the solution meet the goal?

  1. Yes
  2. No

Answer(s): B


Reference:

https://docs.microsoft.com/en-us/dynamics365/ n-ops-core/dev-itpro/analytics/pin-power-bi-reports



HOTSPOT (Drag and Drop is not supported).
You want to enhance usability in the Dynamics 365 Finance deployment for your organization. Your environment has been con gured using default components. You set up lters on the channel deployment workspace.
You need to use the correct UI lter.
Which UI lter should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/uni ed-operations/ n-and-ops/get-started/con gure- lter-workspaces



HOTSPOT (Drag and Drop is not supported).
You are tasked with setting up Case management in the Dynamics 365 Finance deployment for your organization. Your organization must use cases to track defect and enhancement reports for products, so that engineers can improve products over time. Only appropriate employees within the organization should have access to cases and related information. Call enter employees create thousands of service cases and ensure that the proper resources are allocated for each service. Service department employees x cases created by the call center and create cases for defects and enhancement suggestion when they identify them.
Engineers review the cases from the service department while planning and designing the next version. You need to con gure the tool to enable tracking of service cases and product defects and enhancements. Which Case management settings should you choose for each category or categories? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:






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