You use Dynamics 365 Field Service.Each time a customer contacts a call center to request service, you plan to send a technician to the customer's location. You receive a service request and create a work order.You need to identify the next step in the process.What should you do next?
Answer(s): B
https://docs.microsoft.com/en-us/dynamics365/field-service/create-work-order
HOTSPOT (Drag and Drop is not supported)A cable installation company is implementing Dynamics 365.You need to recommend Dynamics 365 applications for the company.Which app should you recommend? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.Hot Area:
Answer(s): A
https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-time-entry https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-use
A company uses Dynamics 365 Field Service.You create a work order from a case. A field service administrator schedules the work order.A technician arrives at the site of the work order and is ready to begin work on time.What is the status of the work order?
https://docs.microsoft.com/en-us/dynamics365/field-service/work-order-status-booking-status
HOTSPOT (Drag and Drop is not supported) A company calibrates and services medical equipment for customers across the United States. The company employs a large number of service technicians.The company often does not assign service jobs to the technician that is geographically closest to the customer.The company wants to use location auditing in Dynamics 365 Field Service to display each technician's location on a map.You enable location tracking.Where should you navigate to see the technician locations on a map? To answer, select the appropriate option in the answer area.Hot Area:
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-powerapp-location-auditing
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