Free MB-920 Exam Braindumps (page: 10)

Page 10 of 36

A customer owes two vendors $500 each for services performed. The customer wants to post a lump sum of $1,000 to a bank to cover the payments.

You need to be able to track vendor payments individually. Which feature should you recommend?

  1. Ledger setup
  2. Journal voucher
  3. Bank reconciliation

Answer(s): B



HOTSPOT (Drag and Drop is not supported)
A retailer plans to award its customers based on the amount of money they spend. The retailer has not previously offered a customer reward program.

You need to recommend a method for tracking customer spending.

What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program



A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. Different processes are used for each type of order source.
You need to ensure that you can support each type of sale. What should you recommend?

  1. case management and loyalty programs
  2. a mobile app and online sales
  3. a retail store, an online store, and a call center
  4. a mobile app and a credit card gateway

Answer(s): C


Reference:

https://docs.microsoft.com/en-us/dynamics365/commerce/channel-setup-online



HOTSPOT (Drag and Drop is not supported)
A company plans to implement Dynamics 365 Customer Insights and use the audience insights capability.

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.
Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/overview



Page 10 of 36



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