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  • Exam Code: MB7-846
    Exam Title: - NAV 2009 Relationship Management (RETIRED)
  • Provider: Microsoft
  • Exam Questions: 50
  • Updated On: 14-Dec-2016



QUESTION: 1
What must you set up in Relationship Management to synchronize customers, vendors, and
bank accounts with contacts?

A. Interaction IDs
B. Duplicates
C. Inheritance codes
D. Business relation codes

Answer(s): D
QUESTION: 2
Which of the following activities in Microsoft Dynamics NAV 2009 can be automatically
recorded as an interaction?

A. Creating a finance charge memo
B. Archiving a sales order
C. Posting a purchase order
D. Printing a purchase receipt

Answer(s): D
QUESTION: 3
What must you set up in the Interaction Template Setup window for the program to
automatically log outgoing phone calls you make as an interaction?

A. Synchronization with customers and vendors
B. Interaction template code
C. Logging user ID
D. Correspondence type

Answer(s): B
QUESTION: 4
You are a sales manager for a company that has just upgraded to Microsoft Dynamics NAV
2009. You are setting up Relationship Management and need to set up e-mail logging to
trace your e-mail messages with contacts, customers, and vendors. Where can you define
all of the e-mail logging setup options?

A. Role Center
B. Marketing Setup window in the RoleTailored client
C. Marketing Setup window in the Classic client
D. Interaction Template Setup window in the Classic or RoleTailored client

Answer(s): C
QUESTION: 5
Which of the following Relationship Management entities are processed by the program
when you search for a contact using the Contact Search feature? Choose the 3 that apply.
2

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