Free MS-600 Exam Braindumps (page: 13)

Page 13 of 26

You are developing a Microsoft Teams application for a support staff. Within a conversation between the support staff, you want the staff to look up support ticket IDs from a list
without opening the ticketing system.
Which feature should the application include?

  1. a bot
  2. a connector
  3. a messaging extension
  4. a tab

Answer(s): C

Explanation:

Messaging extensions allow users to interact with your web service through buttons and forms in the Microsoft Teams client. They can search, or initiate actions, in an external system from the compose message area, the command box, or directly from a message. You can then send the results of that interaction back to the Microsoft Teams client, typically in the form of a richly formatted card.


Reference:

https://docs.microsoft.com/en-us/microsoftteams/platform/messaging-extensions/what-are- messaging-extensions



You plan to integrate a web-based support ticketing system and Microsoft Teams. You need to recommend a solution that will prompt users for specific information before a ticket is created.
The solution must minimize development effort.
What should you include in the recommendation?

  1. outgoing webhooks
  2. incoming webhooks
  3. a notification-only bot
  4. a conversational bot

Answer(s): A

Explanation:

Webhooks are a great way for Teams to integrate with external apps. A webhook is essentially a POST request sent to a callback URL. In Teams, outgoing webhooks provide a simple way to allow users to send messages to your web service without having to go through the full process of creating bots via the Microsoft Bot Framework. Outgoing webhooks post data from Teams to any chosen
service capable of accepting a JSON payload. Once an outgoing webhook is added to a team, it acts like bot, listening in channels for messages using @mention, sending notifications to external web services, and responding with rich messages that can include cards and images.


Reference:

https://docs.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add- outgoing-webhook



HOTSPOT
You are building a Microsoft Teams application.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.
Exhibit A:



Exhibit B:

  1. Please refer to Exhibit B for answer.

Answer(s): A

Explanation:

Box 1: Yes
Once an outgoing webhook is added to a team, it acts like bot, listening in channels for messages using @mention, sending notifications to external web services, and responding with rich messages that can include cards and images.

Box 2: Yes
Webhooks are a great way for Teams to integrate with external apps. A webhook is essentially a POST request sent to a callback URL. In Teams, outgoing webhooks provide a simple way to allow users to send messages to your web service without having to go through the full process of creating
bots via the Microsoft Bot Framework. Outgoing webhooks post data from Teams to any chosen service capable of accepting a JSON payload.

Box 3: Yes
Create an outgoing webhook
·Select the appropriate team and select Manage team from the (…) drop-down menu.
·Choose the Apps tab from the navigation bar.
·From the window's lower right corner select Create an outgoing webhook.
·In the resulting popup window complete the required fields:
·Name - The webhook title and @mention tap.
·Callback URL - The HTTPS endpoint that accepts JSON payloads and will receive POST requests from Teams.


Reference:

https://docs.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add- outgoing-webhook



HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Exhibit A:



Exhibit B:

  1. Please refer to Exhibit B for answer.

Answer(s): A

Explanation:

Box 1: No
Box 2: Yes
Partial table lists the events that your bot can receive and take action on.



Box 3: Yes
The messageReaction event is sent when a user adds or removes his or her reaction to a message which was originally sent by your bot.


Reference:

https://docs.microsoft.com/en-us/microsoftteams/platform/resources/bot-v3/bots-notifications



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