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Managing Microsoft Teams Questions 1–6 (page: 33)

Case study
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To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirement, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the question button to return to the question.

Overview

General overview
Litware, Inc. is an international manufacturing company that has 4,000 users. The company has the following four departments:

-IT
-HR
-R&D
-Sales

Physical locations
Litware has two main offices. The offices are located in New York and London.
All offices connect to each other by using a WAN link. Each office connects directly to the Internet.

Existing environment
All user accounts have an Azure Active Directory Premium Plan P1 license.
Litware has a Microsoft 365 subscription that has Office 365 Enterprise E3 licenses for all users. All the E3 products and services are enabled for each user.
Litware uses Microsoft Skype for Business Online.

Requirements

Planned Upgrade
Litware identifies the following requirements for a planned upgrade from Skype for Business Online to Microsoft Teams:

-Provide high quality audio, video, and online meeting experience for Microsoft Teams end users.
-Implement a data retention solution in Microsoft Teams.
-Minimize costs and administrative effort. Use the principle of least privilege.

For the sales department, Litware plans to create a team that dynamically updates its membership when users leave and join the department.

Department Upgrade Requirements
Litware plans to implement upgrade requirements for the departments as shown in the following table.


Microsoft Teams Requirements
All teams must meet the following requirements:

-Only users in a partner company that uses a domain named fabrikam.com must be able to collaborate in teams by using guest accounts.
-Only users in the compliance department of Litware must be able to create teams.

Planned Network Tasks
Litware identifies the following network validation tasks:

-An administrator named Admin5 must be able to review the required bandwidth to support audio conferencing, video conferencing, and screen sharing in Microsoft Teams.
-An administrator named Admin6 must be able to review network issues that cause poor call quality reported by users.

Data Retention Requirements
Litware identifies the following data retention requirements:

-Requirement1: All messages in team collaborations must be deleted after seven years. Requirement2: all files used in team collaborations must be retained for five years.
-Requirement3: All files used in personal chats must be retained for five years.

Device Requirements
You provide Microsoft Teams-certified IP phones to users in the IT and R&D departments. Each device must meet the following requirements:

-The time zone on the phones used by the R&D department must be set to UTC-8.
-The time zone on the phones used by the IT department must be set to UTC-5.
-All phones must lock automatically after 60 seconds of inactivity.

Voice Pilot Requirements
Litware wants to pilot Phone System as a calling solution for 20 IT department users. The pilot project will receive phone numbers from Microsoft Teams.

Collaboration and Meeting Requirements
Litware identifies the following collaboration and meeting requirements:

-Cloud recording must be disabled for all Microsoft Teams meetings organized by users in the HR departments only.
-Meeting email invitations must be customized to include the Logo URL, Legal URL, and Help URL of Litware.
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Case study

Overview
Company Information
ADatum Corporation is an energy company that has offices across North America and 3,000 employees.

Physical Locations
ADatum has the offices shown in the following table.



Existing Environment

Network Infrastructure
The office in Calgary has a 1-Gbps internet circuit. The offices in San Diego and New York have 100-Mbps internet circuits. The field site in Edmonton has a 3-Mbps internet circuit.

Departments
ADatum has the following departments:

-Information technology (IT)
-Project management
-Marketing

Microsoft 365 and Tenants Environment

ADatum recently purchased a Microsoft 365 E5 subscription that has the Microsoft Teams Domestic Calling Plan add-on. All users are assigned Microsoft 365 E5 and Microsoft Teams Domestic Calling Plan licenses and Calling Plans is deployed.

Azure AD has the default Cross-tenant access settings configured.

The Teams policies settings are configured as shown in the following exhibit.


The Teams client is deployed to a non-persistent Virtual Desktop Infrastructure (VDI) used by the project management department.

Allow guest access in Teams is set to Off.

The Microsoft Viva Connections app is deployed to all users.

Problem Statements

ADatum identifies the following issues:

-An executive at the San Diego office reports that video drops during Teams meetings.
-The Edmonton field site has limited bandwidth, and users report poor audio during Teams calls and meetings.
-Users in the project management department report that they cannot give or take control during Teams calls and meetings while sharing their VDI desktop.

Planned Changes

ADatum plans to implement the following changes:

-Configure the media bit rate settings for the users at the Edmonton field site. The settings must apply only to the user while they are at the site, but NOT when they are at a different office.
-Create a Teams channel to enable the project management department to collaborate with the IT department on a device upgrade project.
-Implement a pilot rollout of Operator Connect for the users in the New York office. A port request was accepted already.
-Create a Teams channel for the marketing department for external collaboration.
-Rename the Viva Connections icon as Start portal.

Technical Requirements

ADatum identifies the following technical requirements:

-The marketing department requires that all the files shared by using Teams remain available for at least three years after deletion.
-The marketing department must be able to apply a watermark to content and video shared during Teams meetings.
-All users require indefinite access to training videos recorded in Teams by the IT department.
-All access to Teams and shared resources must use the principle of least privilege.
-Guest access must remain disabled.
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Case study

Overview
Company Information
ADatum Corporation is an energy company that has offices across North America and 3,000 employees.

Physical Locations
ADatum has the offices shown in the following table.



Existing Environment

Network Infrastructure
The office in Calgary has a 1-Gbps internet circuit. The offices in San Diego and New York have 100-Mbps internet circuits. The field site in Edmonton has a 3-Mbps internet circuit.

Departments
ADatum has the following departments:

-Information technology (IT)
-Project management
-Marketing

Microsoft 365 and Tenants Environment

ADatum recently purchased a Microsoft 365 E5 subscription that has the Microsoft Teams Domestic Calling Plan add-on. All users are assigned Microsoft 365 E5 and Microsoft Teams Domestic Calling Plan licenses and Calling Plans is deployed.

Azure AD has the default Cross-tenant access settings configured.

The Teams policies settings are configured as shown in the following exhibit.


The Teams client is deployed to a non-persistent Virtual Desktop Infrastructure (VDI) used by the project management department.

Allow guest access in Teams is set to Off.

The Microsoft Viva Connections app is deployed to all users.

Problem Statements

ADatum identifies the following issues:

-An executive at the San Diego office reports that video drops during Teams meetings.
-The Edmonton field site has limited bandwidth, and users report poor audio during Teams calls and meetings.
-Users in the project management department report that they cannot give or take control during Teams calls and meetings while sharing their VDI desktop.

Planned Changes

ADatum plans to implement the following changes:

-Configure the media bit rate settings for the users at the Edmonton field site. The settings must apply only to the user while they are at the site, but NOT when they are at a different office.
-Create a Teams channel to enable the project management department to collaborate with the IT department on a device upgrade project.
-Implement a pilot rollout of Operator Connect for the users in the New York office. A port request was accepted already.
-Create a Teams channel for the marketing department for external collaboration.
-Rename the Viva Connections icon as Start portal.

Technical Requirements

ADatum identifies the following technical requirements:

-The marketing department requires that all the files shared by using Teams remain available for at least three years after deletion.
-The marketing department must be able to apply a watermark to content and video shared during Teams meetings.
-All users require indefinite access to training videos recorded in Teams by the IT department.
-All access to Teams and shared resources must use the principle of least privilege.
-Guest access must remain disabled.
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