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Case study
Overview

Company Information
ADatum Corporation is an energy company that has offices across North America and 3,000 employees.


Physical Locations
ADatum has the offices shown in the following table.


Existing Environment

Network Infrastructure
The office in Calgary has a 1-Gbps internet circuit. The offices in San Diego and New York have 100-Mbps internet circuits. The field site in Edmonton has a 3-Mbps internet circuit.

Departments
ADatum has the following departments:

-Information technology (IT)
-Project management
-Marketing

Microsoft 365 and Tenants Environment

ADatum recently purchased a Microsoft 365 E5 subscription that has the Microsoft Teams Domestic Calling Plan add-on. All users are assigned Microsoft 365 E5 and Microsoft Teams Domestic Calling Plan licenses and Calling Plans is deployed.

Azure AD has the default Cross-tenant access settings configured.
The Teams policies settings are configured as shown in the following exhibit.



The Teams client is deployed to a non-persistent Virtual Desktop Infrastructure (VDI) used by the project management department.

Allow guest access in Teams is set to Off.
The Microsoft Viva Connections app is deployed to all users.
Problem Statements

ADatum identifies the following issues:

-An executive at the San Diego office reports that video drops during Teams meetings.
-The Edmonton field site has limited bandwidth, and users report poor audio during Teams calls and meetings.
-Users in the project management department report that they cannot give or take control during Teams calls and meetings while sharing their VDI desktop.

Planned Changes
ADatum plans to implement the following changes:

-Configure the media bit rate settings for the users at the Edmonton field site. The settings must apply only to the user while they are at the site, but NOT when they are at a different office.
-Create a Teams channel to enable the project management department to collaborate with the IT department on a device upgrade project.
-Implement a pilot rollout of Operator Connect for the users in the New York office. A port re-quest was accepted already.
-Create a Teams channel for the marketing department for external collaboration.
-Rename the Viva Connections icon as Start portal.


Technical Requirements
ADatum identifies the following technical requirements:

-The marketing department requires that all the files shared by using Teams remain available for at least three years after deletion.
-The marketing department must be able to apply a watermark to content and video shared dur-ing Teams meetings.
-All users require indefinite access to training videos recorded in Teams by the IT department.
-All access to Teams and shared resources must use the principle of least privilege.
-Guest access must remain disabled.

You need to ensure that file sharing during Teams chats meets the technical requirements of the marketing department.

What should you do?

  1. Create a retention policy for the SharePoint sites location.
  2. Enable Customer Lockbox.
  3. Create a retention policy for Teams chats.
  4. Create a data loss prevention (DLP) policy for Teams chat and channel messages.
  5. Create a retention policy for the OneDrive accounts location.

Answer(s): A



You plan to deploy Microsoft Teams to a remote location.
You perform a network readiness assessment for Microsoft Teams by using the Network Testing Companion.
Which two tests are included in the assessment? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  1. trace route information
  2. video quality tests
  3. open and blocked ports
  4. audio quality tests
  5. Quality of Service (QoS) validation

Answer(s): C,D


Reference:

https://ucstatus.com/2019/05/10/hands-on-with-the-skype-for-business-microsoft-teams-network-testing-companion/



You need to implement the planned change for the Edmonton field site.
What should you create?

  1. a network roaming policy
  2. a voice routing policy
  3. a calling policy
  4. a meeting policy
    E. a messaging policy

Answer(s): A



Your company has a Microsoft 365 subscription.
When making voice calls from Microsoft Teams, users report poor call quality at specific times of the day.
You need to verify whether Quality of Service (QoS) is being applied to the calls.
What should you use?

  1. the Microsoft Teams client
  2. Microsoft Call Quality Dashboard
  3. Network Testing Companion
  4. Network Monitor

Answer(s): D


Reference:

References:
https://docs.microsoft.com/en-us/microsoftteams/qos-in-teams#validate-the-qos-implementation






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