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Collaboration Communications Systems Engineer Questions 85–89 (page: 19)

Updated On: 10-Feb-2026

HOTSPOT (Drag and Drop is not supported)
Your company has a Microsoft Teams Phone deployment and the following departments:
• Sales
• Research
You have the users shown in the following table.
You need to meet the following requirements:
• User2 must be able to receive and make calls on behalf of User1.
• User4 and User5 must not hear a ring tone and must see only a banner in the Teams client when User3 receives a call.
What should you configure to meet each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

  1. See Explanation section for answer.

Answer(s): A

Explanation:



HOTSPOT (Drag and Drop is not supported)
You have a Microsoft Teams Phone deployment.
You create a call queue named CQ Marketing.
The General info settings are configured as shown in the CQ Marketing exhibit. (Click the CQ Marketing tab.)
The Call answering settings are configured as shown in the Call answering exhibit. (Click the Call answering tab.)
The Agent selection settings are configured as shown in the Agent selection exhibit. (Click the Agent selection tab.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.



  1. See Explanation section for answer.

Answer(s): A

Explanation:



You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?

  1. an emergency call routing policy
  2. a calling policy
  3. an emergency calling policy
  4. a voice routing policy

Answer(s): C



You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of user@contoso.com. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
What is a possible cause of the issue?

  1. The tenant is missing a vanity domain ofvoice.contoso.com.
  2. The firewall blocks inbound traffic on port 443 to the SBC.
  3. Microsoft 365 Phone System licenses are not assigned to the users.
  4. The certificate does not match the FQDN of the SBC.

Answer(s): D



You have a Microsoft Teams Phone deployment.
You need to ensure that users can enter their emergency address into the Teams client.
Which setting should you configure?

  1. Trusted IPs
  2. Optimized device dialing
  3. Location based routing
  4. External location lookup mode

Answer(s): D



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