QUESTION: 13

How can an Administrator access open case tickets submitted to NetSuite Support by another user?

Using the Administrator role, navigate to Lists > Support > Cases.
In SuiteAnswers, below the Contact Support Online button, click the Open Cases link.
Access the Help Center and search for Case Tickets.
Click the NetSuite Account Center portlet link in the Support tab.

Answer(s): C

QUESTION: 14

Maya is using a custom role that has the Import CSV File permission. On the Import Options page of the CSV Import Assistant, Maya can only select Data Handling of Add.
What is the reason for this?

The custom role has the Edit level permission for the record type she is importing.
The custom role's permission level for Import CSV File is not set to Full.
The custom role has the Create permission level for the record type she is importing.
The custom role's permission level for Import CSV File is set to Create.

Answer(s): C

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