QUESTION: 29

Is this an example of an Okta P1 level support ticket Issue?

Solution: The Okta service a down and NOT accessible to end users.

Yes
No

Answer(s): A

Explanation:

- Service is down and not accessible by users.- Service is slowed to such a degree that multiple users cannot log in, resulting in consistent "page not found errors" or similar. - Users cannot access an important business application like email, payroll, financial reporting, etc.
https://support.okta.com/help/s/article/Customer-Support-Ticket-Severity-Priority- Definition?language=en_US

Reveal Solution Next Question

QUESTION: 30

Is this the authentication method or flow that is used when an end user launches a SAML application from the Okta end user home dashboard?

Solution: Identity Provider (Idp) initiated