QUESTION: 13

A home loan application requires approvals form the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?

Create an approval process for each manager in parallel
Create an approval step with cascading approval
Route an assignment to a work queue where both roles have access
Apply business logic to route a single assignment in the correct order

Answer(s): B

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QUESTION: 14

HOTSPOT (Drag and Drop is not supported)
Consider this scenario.
A new Expense Report is submitted and must be reviewed. The assignment urgency and the initial urgency values are both set to 10.
The SLA starts when the assignment is created
If the goal elapses and the assignment is not yet completed, the assignment urgency is increase by If the deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10
If the passed deadline elapses and the assignment is not yet competed, the assignment urgency increases by 10
In the Answer Area, select the urgency for each milestone.

See Explanation section for answer.

Answer(s): A

Explanation:

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QUESTION: 15

In the following partial case life cycle, a manager must contact a job applicant to schedule an interview. The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.

To meet this requirement, you apply a goal and deadline to the ______.