QUESTION: 89

when a customer submits a credit card dispute, the application connects to an external service to retrieve all transaction made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order when a case worker reviews the dispute the application displays the 10 most recent transactions.
if the case worker does not see the disputed transaction in the list, the case worker can search for additional transaction the caseworker can filter search results on transaction date the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteri

the case worker cannot paginate through the results.
how do you configure the response data transform to satisfy all of the requirements in the scenario?
configure the data transform to copy only the first 10 matching records to a page list property
configure the data transform to copy all of the records to a page list property
configure the data transform to copy all of the records to the data page
configure the data transform to use the first x pagination setting to copy only the first 10 results to the data page

Answer(s): A

Explanation:

To configure the response data transform to satisfy all the requirements in the scenario:
Configure the data transform to copy only the first 10 matching records to a page list property (Answer A):
This approach ensures that only the required number of transactions (10) are displayed initially, meeting the requirement of showing the most recent transactions without overwhelming the case worker with too much data.

Reference:

Pega's documentation on data transforms explains how to manipulate data and limit the number of records copied to a property, ensuring efficient data handling and display.

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QUESTION: 90

you want to expose a set of services for your application. Each service should be exposed as a separate WSDL. How do you accomplish this?

create a separate service package for each WSDL.
create a service listener for each WSDL.
Run the service wizard for each WSDL.
place the service rules in separate classes, one class per WSDL

Answer(s): A

Explanation:

To expose a set of services for your application, with each service exposed as a separate WSDL:
Create a separate service package for each WSDL (Answer A):
Service packages in Pega allow you to group related services and generate WSDL files for them. By creating a separate service package for each WSDL, you can manage and expose each service independently.

Reference:

Pega's service package documentation provides details on how to configure and manage service packages to generate individual WSDL files for different services.

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QUESTION: 91

which two statements are correct with regard to inbound email processing? (choose two)

an incoming email reply is liked to its original case by the case ID in the subject of the email.
when creating a case from an email using the standard service activity, email attachments are automatically added as case attachments.
custom configuration is required to handle automatic reply and delivery status notifications.
if an email service executes an action, such as an approval, and the case is locked the email is queued and retried

Answer(s): A,B

Explanation:

Regarding inbound email processing:
An incoming email reply is linked to its original case by the case ID in the subject of the email (Answer A):
The case ID in the subject line allows the system to match the incoming email with the existing case, ensuring proper tracking and processing.

Reference:

Pega's email processing documentation describes how case ID in email subjects helps link replies to the correct cases.
When creating a case from an email using the standard service activity, email attachments are automatically added as case attachments (Answer B):

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QUESTION: 92

DRAG DROP (Drag and Drop is not supported)
application ABC defines and creates survey cases based on a customer s profile. a second application, ABCproxy, is hosted in a cloud environment. the ABC proxy application creates a survey proxy case on demand from application ABC. The questions contained in the survey case are transferred to the survey proxy case. customers answer questions on the survey using the ABC proxy application. the completed survey information is passed back to the survey case created by application ABC. the company wants to use REST services to accomplish this interface. select and move the three options that are needed to satisfy the requirement to the configuration columns and place.

See Explanation section for answer.

Answer(s): A

Explanation:

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QUESTION: 89

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QUESTION: 90

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QUESTION: 91

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QUESTION: 92

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