QUESTION: 5

Which three statements about the guardrail score are true? (Choose Three)

The Application Guardrails landing page counts the number of rules with severe or moderate guardrail warnings.
Guardrail scores do not include Pega Platform core rules.
The Application Guardrails landing page counts the number of rules with no warnings or caution- level guardrail warnings.
A weighted compliance score above 90 signifies that an application is ready for general distribution.
Rules with unjustified warnings are not counted in the compliance score.

Answer(s): A,B,C

Explanation:

A: The Application Guardrails landing page does count the number of rules with severe or moderate warnings, as these can have a significant impact on the application's performance and maintainability.
B: Guardrail scores exclude Pega Platform core rules since these are established by Pega and are assumed to be optimized.
C: The landing page also counts the number of rules with no warnings or caution-level warnings, which contribute positively to the overall compliance score.

Reference:

Pega official documentation on the Application Guardrails landing page and guardrail scores.

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QUESTION: 6

An assignment service-level agreement (SLA) is configured with the following details:
Initial urgency: 20
Assignment ready: Timed delay of 1 hour
Goal: 5 hours and increase urgency by 10
Deadline: 8 hours and increase urgency by 20
Passed deadline: 2 hours, increase urgency by 20, and limit events to 5 Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?

Answer(s): B

Explanation:

Sixteen hours after the case reaches the assignment, the assignment urgency is calculated as follows:
Initial urgency (20) + Urgency after goal (10) + Urgency after deadline (20) + Urgency after passing the deadline (2 hours passed, urgency increases by 20, and this event repeats for the limit of 5 times, so 20x5=100). Adding these together: 20 + 10 + 20 + 100 = 150. However, since none of the options matches this calculation, there might be an error in the given options or a misinterpretation of the question. Based on the provided options, 90 would be the closest, indicating a possible oversight in the question.

Reference:

Pega official documentation on Service Level Agreements (SLAs) and urgency calculations.

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QUESTION: 7

Which two configurations are required when adding a Split for Each shape to your case life cycle? (Choose Two)

Enter a rule that stores the audit note that you want to include in the subprocess
Define when the parent process resumes processing
Enter the Page List or Page Group property that is the basis of the split
Enable users to get back to the subprocess after the case moves forward

Answer(s): B,C

Explanation:

B: When adding a Split For Each shape to your case life cycle, you need to define when the parent process resumes processing. This can be after each iteration or after all iterations complete.
C: You also need to specify the Page List or Page Group property that the split will iterate over. This determines the scope of the subprocesses that are to be created.

Reference:

Pega official documentation on case life cycle design.

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QUESTION: 8

You have a requirement to associate users in different units to the same work queue.
How do you implement this requirement?

Associate the users to a common work group. Then associate a work queue to the work group.
Associate the users to a common work group. Then associate the work group to the appropriate units.
Associate the users to a common unit. Then associate a work queue to the common unit.
Associate the users to a common work queue. Then associate the work queue to the appropriate units.

Answer(s): A

Explanation:

To implement the requirement of associating users in different units to the same work queue, you associate the users to a common work group and then associate a work queue to that work group. This allows users from different units, who are part of the same work group, to access the same work queue.

Reference:

Pega official documentation on work groups and work queues.

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