QUESTION: 37

An insurance compagny offers personal property insurance. Jewelry is a special type of personal property. Jewelry coverage requires that the user managing the request is trained to appraise jewelry. Assignments for jewelry appraisals must go to skilled users. Which routing approach whould you use ?

Route requests to a reporting manager who assigns the request to a user to ensure fast processing
Route requests to a work group whose members have the skill rating parameters
Route directly to users who are members of a work group that uses skill rating parameters
Route requests to a decision table that routes the request to a work group in a location where there are users who have appraisal skills

Answer(s): B

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QUESTION: 38

An application references a data element found in the Work-Class. How is this rule inherited by the application ?

By applying pattern inheritance
By applying directed inheritance
By adding the ruleset that contains the property to the application
By naming PegaRULES as the build-on applications

Answer(s): B

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QUESTION: 39

You are assigned to a pega implementation project as a pega business architect. Which task are you expected to perform?

Identify the initial of case types.
Help to refine ahead of a sprint.
Identify the scope of the initial release.
Organize the project Kickoff meeting.

Answer(s): C

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QUESTION: 40

You configure a service level to start with 0 points and adjust assignment urgency to 20 when the goal is reached, another 20 when the deadline is reached, and 50 when the passed deadline event is triggered. You iterate the passed deadline 3 times. How many points will the assignment have on the last iteration of passed deadline.

Answer(s): B

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QUESTION: 37

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QUESTION: 40