Pegasystems PEGAPCBA80V1_2019 Exam
Pega Certified Business Architect (PCBA) 80V1 2019 (Page 3 )

Updated On: 12-Jan-2026

Which requirement is best implemented using a Wait step in a case

  1. You cannot complete a purchase case on a website unless you complete a new account subcase
  2. You cannot proceed in an expense report until a manager approves the request
  3. You need to pause a case until a user uploads a signed document
  4. You need to send an email after a user completes a form

Answer(s): A



Which two statements identify why you should automate correspondence ? (Choose Two)

  1. Automating correspondence allows you to advance a case
  2. Automating correspondence allows for sending consistent information to users
  3. Automating correspondence allows you to send timely communication
  4. Automating correspondence keeps all interested parties informe d of the current status of a case

Answer(s): B,C



An insurance company provides personal property insurance. Jewelry is categorized as a special type of personal property. Requests for jewelry coverage require that a user managing the request is trained to appraise jewelry. The requirement is to route assignments for jewelry appraisals to users who have this skill, Which one of the following routing approaches would you use?

  1. Route requests to a work group that uses skill rating parameters for work group members.
  2. Route requests to a decision table which routes the request to a work group in a location where there are users who have appraisal skills.
  3. Route requests to a reporting manager who assigns the request to an available user to ensure fast processing.
  4. Route directly to a user who is a member of work group that uses skill rating parameters.

Answer(s): A



When modeling the life cycle of a case, stages represent a___________or a_____________(Choose two)

  1. transfer of authority
  2. significant change in the status of a case
  3. single actor performing a single action
  4. subset of data used to resolve case

Answer(s): A,B



Your organization has a standard loan request report that contains columns for loan ID, loan officer, work status, and a loan creation date. A manager requests a report that includes only loans created in the previous quarter and do not have a status a New. How would you configure the report filter to support this requirement ?

  1. Create two conditions : work condition equals New OR Creation Date does not equal Previous Quarter
  2. Create two conditions : work status does not equal New AND Creation Date is equal to Previous Quarter
  3. Create one condition : work status does not equal New where Creation Date is equal to Previous Quarter
  4. Create two conditions : work status does not equal New AND Creation Date is less than current Quarter

Answer(s): B



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