QUESTION: 5

Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)

An accountant wants to list the largest order for the last month, for each customer account.
A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.
A sales representative wants to quote the cost of an insurance policy based onselected coverage options.
A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.

Answer(s): A,D

QUESTION: 6

You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

How do you suspend the parent case processing until the child cases are resolved?

Add an approval step to each of the child cases to resolve the cases.
Add await step to the parent case pausing the parent case until the child cases resolve.
Add a service level agreement to resolve the child cases within 90 days.
Add a 30-day wait to the parent case to allow time for the child cases to resolve.

Answer(s): B

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