Free PEGAPCDC85V1 Exam Braindumps (page: 3)

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As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.

Which three business issues do you recommend? (Choose Three)

  1. Collections
  2. Service
  3. Retention
  4. Resource Planning
  5. Accounting

Answer(s): A,C,E



U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.

As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision HubTM.



Which property allows you to use the risk segment computed by the decision table in the decision strategy?

  1. pxOutcome
  2. pxResu/t
  3. pxSegment
  4. pxRiskSegment

Answer(s): A



MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.

Which arbitration factor do you configure to implement the requirement?

  1. Context weighting
  2. Propensity
  3. Business weighting
  4. Action value

Answer(s): A



MyCo, a mobile company, uses Pega Customer Decision HubTM to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next- Best-Action Designer.



The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning consultant, what must you do to present offers from the two groups?

  1. Enable an engagement policy for the second group.
  2. Set contact limits for both the groups.
  3. Map a real-time container to the Top-level or Issue-level.
  4. Create a decision strategy at the Issue-level.

Answer(s): D



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Dinesh commented on June 24, 2023
want to prepare for Pega CPDC
BELGIUM
upvote