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Free PEGAPCDC87V1 Exam Braindumps (page: 5)

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PDF with 184 Questions

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score. As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision HubTM.



Which property allows you to use the risk segment computed by the decision table in the decision strategy?

  1. pxOutcome
  2. pxResu/t
  3. pxSegment
  4. pxRiskSegment

Answer(s): A

Explanation:

Decision Table Results: In Pega, the standard property that holds the result of a decision table evaluation is pxOutcome.
Property Usage: This property can be used to reference the result of the decision table within a decision strategy.


Reference:

This usage of pxOutcome is consistent with Pega's approach to handling results from decision tables and mapping these results into strategies .



HOTSPOT (Drag and Drop is not supported)
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision HubTM. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.

  1. See Explanation section for answer.

Answer(s): A

Explanation:



U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.



As a decisioning consultant, how do you implement the business requirement?

  1. Add the risk segmentation rules in the Results tab of the scorecard rule.
  2. Add a decision table to a decision strategy and pass the credit score as the parameter.
  3. Add a decision table to a decision strategy and reference it in the scorecard component.
  4. Add three contact policies that correspond to the three risk segments.

Answer(s): B

Explanation:

Business Requirement: The need is to implement risk segmentation rules based on age and credit score.
Decision Table Integration: The decision table can be added to the decision strategy where it will evaluate the credit score and age, and then assign the appropriate risk segment. Parameter Passing: The decision table within the strategy will use the credit score passed to it as a parameter to determine the segmentation.


Reference:

Pega's methodology for incorporating decision tables into strategies for evaluating and segmenting customers based on specific criteria is well documented in the user guides .



U+ Bank, a retail bank, uses Pega Customer Decision HubTM for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

  1. Business levers
  2. Engagement policies
  3. Context weighting
  4. Contact policies

Answer(s): A,C

Explanation:

Business Levers: These are used to apply weights to different actions or groups of actions to influence their prioritization based on business objectives.
Context Weighting: This factor is used to adjust the priority of actions based on the specific context of the customer interaction, ensuring that both business objectives and customer needs are balanced.


Reference:

The configuration and utilization of business levers and context weighting within the Next-Best-Action Designer are key components in aligning the decision strategy with both business and customer goals .






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