QUESTION: 9

A telecom company is interested in improving customer engagement on social medi

However, there are hundreds of relevant messages posted every day, and it is not practical for customer service representatives (CSRs) to review and respond to all messages. Instead, CSRs should focus on negative messages.
What do you need to analyze the incoming messages?
Predictive model
Adaptive model
Text categorization model
Text extraction model

Answer(s): D

QUESTION: 10

As a Data Scientist you want to use a predictive model to detect potential churn for a telco company.
Which three options do you have? (Choose Three)

Import a third party PMML model
Use a Google ML model
Create a Text extraction model
Create an adaptive self-learning model
Use Pega machine learning to build a model

Answer(s): B,C,E

Reveal Solution Next Question

You are the Decisioning Consultant on an Al-powered one-to-one Customer Engagement implementation project. You are asked to design the Next-Best-Action prioritization expression that balances the customer needs with the business objectives. What factors do you consider in the prioritization expression?

product eligibility rules
customer contact rules
product compatibility rules
business levers

Answer(s): A

Reveal Solution Next Question

QUESTION: 12

Which business objective is best suited for the Next-Best-Action approach?

Employee satisfaction
Change Management
Growth
Productivity

Answer(s): C

Reveal Solution Next Question

Free PEGAPCDS80V1_2020 Exam Braindumps (page: 4)

QUESTION: 9

QUESTION: 10

QUESTION: 11

QUESTION: 12

PEGAPCDS80V1_2020 Discussions & Posts