QUESTION: 37

XYZ, Inc. is multinational software interested in deploying a worldwide application as soon as possible. The application currently does not have requirements that depend on its user's geographical region. An outside consultant suggested that the application initially be generated with a framework and implementation layer.

Which three questions do you ask to validate the outside consultant's recommendation? (Choose Three)

Can the framework layer instead consist of multiple built-on applications?
How many languages and locales must the application eventually support?
Is there a reason why this decision cannot be made at a later time?
Is there an intent to market the framework layer to other companies?
What is the name of the first division or region that uses the application?

Answer(s): A,C,D

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QUESTION: 38

A pega application has cases that represent customer accounts each with many members.

When a member of a customer account registers with the application through an offline component, a related registration transaction is recorded. An advanced agent updates the customer account cases with new members. The application is running in a multimode system and advanced agents are enabled on all nodes. Which two elements are valid design choices? (choose two)

Use the optimistic locking option on the case types.
Create a Registration subcase configured to run in offline mode.
Leverage the default object lock contention requeuing capability.
Override DetermineLockString to use .AccountID instead of .pyID as the lock string.

Answer(s): B,C

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QUESTION: 39

BigCo receives complaints from existing customers and new prospects that BigCo representatives contact them with irrelevant offers and products.

Which two Pega solutions do you suggest to help solve this problem? (Choose Two)

Pega Marketing
Pega Customer Service
Robotic Process Automation
Customer Decision Hub

Answer(s): A,D

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QUESTION: 40

You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.

Which approach satisfies these requirements?

Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data.
Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.
Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.
Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data.

Answer(s): C

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